[Bug 1685104] Re: Netflix returns error F7363-1260 as movie loads. Loading site is good

Bill Delaney bingodoggy23 at gmail.com
Fri Apr 21 08:01:07 UTC 2017


** Description changed:

- Loading the Netflix site is good. The home page comes up with the movie choices displayed. The speed is good. The movies have played very well with a good quality image, since 2012 or so, until about two or three days ago. A little choppiness was appearant for a short time, but it always evened out.  When a movie choice is made, it starts to load. Then it quits and returns the error code F7363-1260.
- My OS is 12.04. On a 32 bit machine. Chrome is not an option because firefox has always done a great job. Now I can't get 32 bit chrome. I have the Netflix desk top, which is too resource intensive, so I don't use it. I have reloaded pipelight and I set libevcodec to true. I also reinstalled the repository ppa:heyarje/libav-11 and got libav-tools libavcodec-extra-56. I reinstalled wine and have widevine. I just recently installed UAControl, which I have never needed, and I am learning to use it. My thoery is that firefox sent out an update that has reset something that I am not aware of, because I am sure that I set libev to true in the past. I have noticed that a stop script message has been displayed with increasing frequency, but that is on the home page. I simply reload the page to cure this problem.
+ Loading the Netflix site is good. The home page comes up with the movie choices displayed. The speed is good. The movies have played very well with a good quality image, since 2010 or so, until about two or three days ago. A little choppiness is appearant for a short time at start up, but it always evens out.  Now, when a movie choice is made, it starts to load a movie and then returns error codes. At first, it returned the error codes F7363-1260 and F7355-1204.  I have reloaded pipelight and I set libevcodec to true. I also reinstalled the repository ppa:heyarje/libav-11 and got libav-tools libavcodec-extra-56. I reinstalled wine. These actions eliminated the error F7355-1204, but not the error F7363-1260.
+ My OS is 12.04. On a 32 bit machine. Chrome was not an option because firefox has always done a great job. Now I can't get 32 bit chrome. I have the Netflix desk top, which is too resource intensive, so I don't use it. I have widevine. I just recently installed UAControl, which I have never needed, and I am learning to use it. 
+ My thoery is that firefox sent out an update that has reset something that I am not aware of, because I am sure that I set libev to true in the past and I had to have wine to run silver light. I have noticed that a stop script message has been displayed with increasing frequency, but that is on the home page. I simply reload the page to cure this problem.
  
  Thank you,
  Bill Delaney
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: firefox 52.0.2+build1-0ubuntu0.12.04.1
  ProcVersionSignature: Ubuntu 3.13.0-116.163~precise1-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-116-generic i686
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-116-generic.
  ApportVersion: 2.0.1-0ubuntu17.15
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bill       1928 F.... pulseaudio
  BuildID: 20170329151308
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'ICH6'/'Intel ICH6 with AD1980 at irq 23'
     Mixer name	: 'Analog Devices AD1980'
     Components	: 'AC97a:41445370'
     Controls      : 41
     Simple ctrls  : 29
  Channel: Unavailable
  Date: Fri Apr 21 00:41:56 2017
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static
   169.254.0.0/16 dev eth0  scope link  metric 1000
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.2  metric 1
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MarkForUpload: True
  MostRecentCrashID: bp-7b5ef866-3e71-476f-a75e-9d9d32160710
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources: prefs.js
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=52.0.2/20170329151308 (In use)
  RfKill:
  
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-7b5ef866-3e71-476f-a75e-9d9d32160710
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to precise on 2016-02-11 (435 days ago)
  dmi.bios.date: 07/07/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0U7077
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/07/2006:svnDellInc.:pnDimension8400:pvr:rvnDellInc.:rn0U7077:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dimension 8400
  dmi.sys.vendor: Dell Inc.

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Title:
  Netflix returns error F7363-1260 as movie loads. Loading site is good

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