[xubuntu-users] Unable to open pdf files

John R. Sowden jsowden at americansentry.net
Fri Dec 7 20:59:39 UTC 2018


Below is from syslog a little before the preblem was discovered:

Dec  7 10:01:56 sentry35 systemd[1]: Started Run anacron jobs.
Dec  7 10:01:57 sentry35 anacron[10420]: Anacron 2.3 started on 2018-12-07
Dec  7 10:01:57 sentry35 anacron[10420]: Normal exit (0 jobs run)
Dec  7 10:02:35 sentry35 systemd-resolved[485]: Grace period over, 
resuming full feature set (UDP+EDNS0) for DNS server
2600:1700:dad0:9f20::1.
Dec  7 10:16:54 sentry35 xfce4-notifyd[1078]: Failed to set text 'AT&T 
payment processed for account ending in 5833 from
  ATT_Update#012AT&T payment confirmation Hello, We've r' from markup 
due to error parsing markup: Error on line 1: Entit
y did not end with a semicolon; most likely you used an ampersand 
character without intending to start an entity - escap
e ampersand as &
Dec  7 10:17:02 sentry35 CRON[10462]: (root) CMD (   cd / && run-parts 
--report /etc/cron.hourly)
Dec  7 10:18:33 sentry35 dbus-daemon[490]: [system] Activating via 
systemd: service name='org.freedesktop.hostname1' uni
t='dbus-org.freedesktop.hostname1.service' requested by ':1.109' 
(uid=1000 pid=10489 comm="parole /tmp/mozilla_john0/154
42056655281e3d0vm.mp3" label="unconfined")
Dec  7 10:18:33 sentry35 systemd[1]: Starting Hostname Service...
Dec  7 10:18:34 sentry35 dbus-daemon[490]: [system] Successfully 
activated service 'org.freedesktop.hostname1'
Dec  7 10:18:34 sentry35 systemd[1]: Started Hostname Service.

Hope this helps,
john



On 12/7/18 12:45 PM, Victor Forberger wrote:
> On 12/7/18 2:34 PM, John R. Sowden wrote:
>> evince:  segment fault (core dumped)
>> atril: opened a atril gui window, selected a pdf file: segment error
>> (core dumped)
>>
>> sound like a trend,
>> John
>>
>> On 12/7/18 12:28 PM, MR ZenWiz wrote:
>>> On Fri, Dec 7, 2018 at 12:26 PM John R. Sowden
>>> <jsowden at americansentry.net> wrote:
>>>> yes, when I go to the file manager and click on a pdf file, I get the
>>>> round 'spinning' mouse pointer for 22 second, then back to the pointer.
>>>> same with both pdf readers.  The application never opens.
>>>>
>>>> On the other hand, when I click on the document viewer in the office
>>>> menu, I get a window titled 'recent documents' that is blank. I click on
>>>> the file foon, get a 'select a file', select my file, get a big icon,
>>>> then nothing.
>>>>
>>> Try running either viewer from a terminal window and see what errors
>>> show up (and post them here).
>>>
>>> Mark
> The core dump should leave an error msg.
>
> $ cd /var/log/
> $ less syslog
>
> Type END key to go to the end of the file. Then page up until you find
> the core dump msg.
>
> Press Q key to quit out of less.
>
> - Victor
>
>





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