[ubuntu-za] Ubuntu HP deskjet 1515 printer "filter fails"

[Anton May]

Good day Charles

Have you got teamviewer on your PC?

Anton

On Thu, 25 Oct 2018 at 13:26, Charles IRONS <irons.charles at gmail.com> wrote:

> Hello Ubuntu-za
>
> I am a retired end user of Ubuntu since 2004 but at age 79 I need help and
> I expect to pay for it.
>
> Does anyone live near me in Northcliff Johannesburg??
>
> I live in 46 ELM PARK VILLAGE, 1 SUZANNE CRESCENT< NORTHCLIFF
> Very near ElCorro shops where Weltevreden Road becomes 14th Avenue.
>
> I hope there is an expert among Ubuntu-za members who can sort out my
> printer configuration.
>
> My printer does not print since I upgraded Ubuntu to 18.04.1 about 10
> October 2018.
>
>
> I have followed advice in over 30 emails from several guys using
> ubuntu-users list without success.
>
> I still do not know much about linux or cups or debian.
>
>
> The error "Filter failed" keeps appearing.
>
> Launchpad bug #35248 looks similar so I finally read some of the advice in
>
> https://wiki.debian.org/DissectingandDebuggingtheCUPSPrintingSystem
> and started to do some diagnostic steps but got very lost.
>
>
> The printer works well if I switch to Windows 7 but that is little use
> because that has very few apps in it.
>
> I only use Win 7 for SARS efiling .
> I am quite sure this problem can be solved but I only have the skills to
> do terminal commands that I can copy and paste.
>
>
> I also tried the simple fix shown in launchpad bug #35248:
>
> sudo sed -i 's/HP (HPLIP)/HP/' /usr/share/ppd/hplip/*
>
> The result is:
>
> sed: can't read /usr/share/ppd/hplip/*: No such file or directory
>
>
> Please help me get this printer to work again--
>
>
> Thanks & kind regards . Chas
>
>
> Our preferred address is
> irons.charles at gmail.com
> Mobile   +2783 588 0028
> --
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> ubuntu-za at lists.ubuntu.com
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>


-- 
Regards,
Anton May
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