[ubuntu-za] Printer problems

[Bruce Pieterse]

On 04/05/2012 13:29, frans wrote:
>
>
>
> On 12/05/03 21:42, Jan Greeff wrote:
>>
>> Hi Bruce,
>>
>> hplip-gui makes no difference. Permission denied to purge hplip. When
>> the thing asks me whether I am root, I feel a complete idiot because
>> I don't have an inkling what it's about...
>>
>> I notice that backup says it cannot function until a network
>> connection is established, could this be my problem because the
>> printer works via the network?
> Ok So are your machine on the same network than your printer?
> For instance  both are on 192.168.0.* or 192.168.1.* etc.
> Do/did you configure the network by hand or dhcp...
> what's the chance a rat got to your cables networking cables
>
>>
>> Jan
>>
>>
>> On 03/05/2012 18:57, Bruce Pieterse wrote:
>>> On 03/05/2012 18:33, Lee Sharp wrote:
>>>> On 05/03/2012 11:05 AM, Jan Greeff wrote:
>>>>> My HP 6313 all-in-one has been running well for some time, but has
>>>>> now
>>>>> lost contact with my Precise 12.02. I have reinstalled hplip via
>>>>> terminal, tried to reinstall printers but it looks as if there is
>>>>> conflict somewhere. The printer icon in the top toolbar shows three
>>>>> printers and the start/printers shows connected to Localhost (my
>>>>> network) but no printers installed. TheHP toolbar also shows no
>>>>> printers
>>>>> installed and does not pick it up when I try to install.
>>>>>
>>>>> Any ideas on where I should go from here?
>>>> Before going totally crazy, boot a LiveCD and see if it finds it and
>>>> prints.  It may be hardware...
>>>>
>>>>              Lee
>>>>
>>> Hello!
>>>
>>> I had a weird problem when installing drivers for an HP2320cnf. I
>>> use to
>>> get block letters for certain vowels, lol. All I can say is, when it
>>> comes to upgrading, it's better to delete the current printers you have
>>> and add them again. If you want, you can also install the hplip-gui
>>> package which can show you additional information that CUPS doesn't
>>> provide. You can also try purging the current hplip configuration with
>>> apt-get purge hplip* and reinstall it again and then add you
>>> printers if
>>> the above doesn't work. :)
>>>
>>
>
Hi Jan,

The correct way to issue the command is sudo apt-get purge hplip* and
then you can reinstall it with sudo apt-get install hplip hplip-gui.

-- 
All the best,

Bruce

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