[ubuntu-za] Printer problems

[Hilton Gibson]

Hi Jan

Check this help page: https://help.ubuntu.com/community/Printers

Cheers

hg

On 3 May 2012 21:42, Jan Greeff <jan at verslank.net> wrote:

> Hi Bruce,
>
> hplip-gui makes no difference. Permission denied to purge hplip. When the
> thing asks me whether I am root, I feel a complete idiot because I don't
> have an inkling what it's about...
>
> I notice that backup says it cannot function until a network connection is
> established, could this be my problem because the printer works via the
> network?
>
> Jan
>
>
>
> On 03/05/2012 18:57, Bruce Pieterse wrote:
>
>> On 03/05/2012 18:33, Lee Sharp wrote:
>>
>>> On 05/03/2012 11:05 AM, Jan Greeff wrote:
>>>
>>>> My HP 6313 all-in-one has been running well for some time, but has now
>>>> lost contact with my Precise 12.02. I have reinstalled hplip via
>>>> terminal, tried to reinstall printers but it looks as if there is
>>>> conflict somewhere. The printer icon in the top toolbar shows three
>>>> printers and the start/printers shows connected to Localhost (my
>>>> network) but no printers installed. TheHP toolbar also shows no printers
>>>> installed and does not pick it up when I try to install.
>>>>
>>>> Any ideas on where I should go from here?
>>>>
>>> Before going totally crazy, boot a LiveCD and see if it finds it and
>>> prints.  It may be hardware...
>>>
>>>             Lee
>>>
>>>  Hello!
>>
>> I had a weird problem when installing drivers for an HP2320cnf. I use to
>> get block letters for certain vowels, lol. All I can say is, when it
>> comes to upgrading, it's better to delete the current printers you have
>> and add them again. If you want, you can also install the hplip-gui
>> package which can show you additional information that CUPS doesn't
>> provide. You can also try purging the current hplip configuration with
>> apt-get purge hplip* and reinstall it again and then add you printers if
>> the above doesn't work. :)
>>
>>
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-- 
Hilton Gibson
Systems Administrator
JS Gericke Library
Room 1025D
Stellenbosch University
Private Bag X5036
Stellenbosch
7599
South Africa

Cell: +27 846 464 758 | Phone: +27 21 808 4100
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