[ubuntu-za] Printer problems

[Jan Greeff]

Hi Bruce,

hplip-gui makes no difference. Permission denied to purge hplip. When 
the thing asks me whether I am root, I feel a complete idiot because I 
don't have an inkling what it's about...

I notice that backup says it cannot function until a network connection 
is established, could this be my problem because the printer works via 
the network?

Jan


On 03/05/2012 18:57, Bruce Pieterse wrote:
> On 03/05/2012 18:33, Lee Sharp wrote:
>> On 05/03/2012 11:05 AM, Jan Greeff wrote:
>>> My HP 6313 all-in-one has been running well for some time, but has now
>>> lost contact with my Precise 12.02. I have reinstalled hplip via
>>> terminal, tried to reinstall printers but it looks as if there is
>>> conflict somewhere. The printer icon in the top toolbar shows three
>>> printers and the start/printers shows connected to Localhost (my
>>> network) but no printers installed. TheHP toolbar also shows no printers
>>> installed and does not pick it up when I try to install.
>>>
>>> Any ideas on where I should go from here?
>> Before going totally crazy, boot a LiveCD and see if it finds it and
>> prints.  It may be hardware...
>>
>>              Lee
>>
> Hello!
>
> I had a weird problem when installing drivers for an HP2320cnf. I use to
> get block letters for certain vowels, lol. All I can say is, when it
> comes to upgrading, it's better to delete the current printers you have
> and add them again. If you want, you can also install the hplip-gui
> package which can show you additional information that CUPS doesn't
> provide. You can also try purging the current hplip configuration with
> apt-get purge hplip* and reinstall it again and then add you printers if
> the above doesn't work. :)
>