18.04 has no support for my printer

[Robert Heller]

At Mon, 15 Oct 2018 20:46:29 +0100 "Ubuntu user technical support,  not for general discussions" <ubuntu-users at lists.ubuntu.com> wrote:

> 
> 
> 
> Hi Charles,
> 
> On Mon, 15 Oct 2018 at 20:22, Charles Irons <irons.charles at gmail.com> wrote:
> 
> > Hello Ubuntu Support
> >
> > 18.04 looks good until I discover that I cannot print. Your advice will be
> > a huge relief.
> > Maybe I could restore files from 16.04 backup but have no idea which files
> > I would need?
> >
> 
> I am not a printer expert, but I have some experience in this area. I have
> an HP LaserJet.
> 
> In order to get my LaserJet working with 18.04, I had to use the command
> line:-
> 
> 1. Install some support packages:-
> sudo apt install python3-pyqt4 python3-pyqt5
> (At that point I would reboot).

Why?  Unless you are installing a new kernel (or possibly a new glibc) there 
generally isn't any reason to reboot a *Linux* machine after installing 
packages. 

> 
> 2. Again, at the command line:-
> sudo hp-setup
> 
> 3. Use something to try and print. Use Simple Scan to scan a test image.
> 
> (One of the advantages to running hp-setup at the command line is you get
> to see what could be very revealing error messages).
> 
> HTH,
> 
> 
> Ian
> 

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