18.04 has no support for my printer

Brian ad44 at cityscape.co.uk
Mon Oct 15 22:51:27 UTC 2018


On Mon 15 Oct 2018 at 17:34:02 -0400, Robert Heller wrote:

> At Mon, 15 Oct 2018 20:46:29 +0100 "Ubuntu user technical support,  not for general discussions" <ubuntu-users at lists.ubuntu.com> wrote:
> 
> > On Mon, 15 Oct 2018 at 20:22, Charles Irons <irons.charles at gmail.com> wrote:
> > 
> > > Hello Ubuntu Support
> > >
> > > 18.04 looks good until I discover that I cannot print. Your advice will be
> > > a huge relief.
> > > Maybe I could restore files from 16.04 backup but have no idea which files
> > > I would need?
> > >
> > 
> > I am not a printer expert, but I have some experience in this area. I have
> > an HP LaserJet.
> > 
> > In order to get my LaserJet working with 18.04, I had to use the command
> > line:-
> > 
> > 1. Install some support packages:-
> > sudo apt install python3-pyqt4 python3-pyqt5
> > (At that point I would reboot).
> 
> Why?  Unless you are installing a new kernel (or possibly a new glibc) there 
> generally isn't any reason to reboot a *Linux* machine after installing 
> packages. 

A reboot is required to replace a running dbus-daemon.

Not that it has the slightest connection with a printing problem.

> > 2. Again, at the command line:-
> > sudo hp-setup
> > 
> > 3. Use something to try and print. Use Simple Scan to scan a test image.

Simple Scan? What does scanning have to do with printing? They are
two different processes.

> > (One of the advantages to running hp-setup at the command line is you get
> > to see what could be very revealing error messages).

Whowee.

-- 
Brian.




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