Printer won't initialize

Chris cpollock at embarqmail.com
Tue Jan 27 23:03:37 UTC 2015


On Tue, 2015-01-27 at 16:33 -0600, Chris wrote:
> On Tue, 2015-01-27 at 20:27 +0000, Colin Law wrote:
> > On 27 January 2015 at 20:17, Chris <cpollock at embarqmail.com> wrote:
> > > This is really beginning to get my goat. Seems like every time I turn around I'm having some kind of
> > > an issue. Now my HP 1020 Laserjet won't initialize. The last time a successful print job was run was
> > > Mon 26 Jan 2015 04:54:09 PM CST according to the CUPS Job Manager.  I'm seeing this in dmesg:
> > >
> > > Jan 27 11:32:34 localhost kernel: [   16.860019] usb 2-6: device descriptor read/64, error -110
> > 
> > I presume you have tried a power cycle (including powering down the
> > printer at the same time).
> > Otherwise, have you changed anything on the system since it last
> > worked, switched to a different kernel for example?
> > 
> > Colin
> > 
> > > Jan 27 11:32:34 localhost kernel: [   32.088017] usb 2-6: device descriptor read/64, error -110
> > > Jan 27 11:32:34 localhost kernel: [   32.316019] usb 2-6: new high-speed USB device number 3 using ehci-pci
> > >
> > > Jan 27 11:35:09 localhost hp[3101]: prnt/backend/hp.c 808: ERROR: open
> > > device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > >
> > > Jan 27 11:26:55 localhost hp[18533]: io/hpmud/musb.c 1143: unable to
> > > open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:26:55 localhost hp[18533]: prnt/backend/hp.c 808: ERROR: open
> > > device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:28:32 localhost hp[18610]: io/hpmud/musb.c 1143: unable to
> > > open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:28:32 localhost hp[18610]: prnt/backend/hp.c 808: ERROR: open
> > > device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:28:59 localhost hp[18632]: io/hpmud/musb.c 1143: unable to
> > > open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:28:59 localhost hp[18632]: prnt/backend/hp.c 808: ERROR: open
> > > device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:29:19 localhost hp[18647]: io/hpmud/musb.c 1143: unable to
> > > open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:29:19 localhost hp[18647]: prnt/backend/hp.c 808: ERROR: open
> > > device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:29:42 localhost hp[18666]: io/hpmud/musb.c 1143: unable to
> > > open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:29:42 localhost hp[18666]: prnt/backend/hp.c 808: ERROR: open
> > > device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:30:07 localhost hp[18679]: io/hpmud/musb.c 1143: unable to
> > > open hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > > Jan 27 11:30:07 localhost hp[18679]: prnt/backend/hp.c 808: ERROR: open
> > > device failed stat=12: hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
> > >
> > > Basically the printer for some reason will not initialize since yesterday evening (I just
> > > noticed it this morning). I've changed to another USB port and instead of
> > > usb 2-6: device descriptor read/64, error -110 I get usb 2-5 which makes sense since I
> > > changed to a different port. Bottom line, I have no idea what the heck is going on or
> > > where or how to figure out how to fix it. Any assistance is appreciated.
> > >
> Colin, I unplugged the printer, booted then plugged in during the boot.
> The printer initialized however when trying to print something the print
> job starts according to HPLIP report then says completed however nothing
> prints. Also says device error can't connect. All I've done as far as
> changing kernels is to go from the 3.19 back to the 3.13 for a little
> while.
> 
I might add that after making sure that the connector on the printer is
tight and that the USB end is connected securely, again, I ran sudo
hp-plugin -i to reinstall the HPLIP driver. This netted me this output:

Downloading firmware to device
hp:/usb/HP_LaserJet_1020?serial=JL1F0DC...
error: Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
error: unable to open channel
error: Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_1020?serial=JL1F0DC
error: unable to open channel
error: Channel write error
error: An error occured: Device I/O error

So, I have no idea what's going on at all.


-- 
Chris
KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
17:00:45 up 38 min, 2 users, load average: 1.50, 1.02, 0.81
Ubuntu 14.04.1 LTS, kernel 3.19.0-031900rc5-generic




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