Hello all!

[Pop Horea]

Team viewer 7. deb



On Friday, November 22, 2013 10:06 PM, Charlie Luna <charlieluna1974 at gmail.com> wrote:
 
Hey Pete! Thanks for the information! Rest assured, the customers will have full knowledge of this service up front and will have to consent to having this service made available and it will require their permission to access their system when they do call and ask for remote help. But thank you! This helps tremendously!



On Fri, Nov 22, 2013 at 2:01 PM, Pete Smout <smoutpete at gmail.com> wrote:


>
>On 22/11/13 19:26, Charlie Luna wrote:
>
>Hey guys and gals! I'm here to ask a couple questions. I have ubuntu studio
12.10 LTS, and i'm looking to find the remote desktop access settings menu.
I'm about to start a home based biz and I want to be able to help my
customers from home by being able to access their desktop from here. How
can i go about doing that? 
>>
>>
Hi,
>
>There are two ways included with Ubuntu by default the first [1] (my
    personal choice) is SSH or secure shell, in my experience this
    requires less bandwidth and is quicker than the second option, but
    it is command line based and not as pretty as VNC
>VNC [2] is more graphical but therefore slower and requires more
    bandwidth! 
>
>[1]    https://help.ubuntu.com/community/SSH
>[2]    http://www.unixmen.com/how-to-use-remote-desktop-in-ubuntu/
>
>note: both ways will require your customers to 'let you in' i.e you
    cannot just access their files! (unless you set it up prior to
    selling them the machine, even then you will be discoverable!)
>
>Hope this helps, and good luck with your business!
>
>Pete s  
>
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