Hello all!

[Charlie Luna]

Hey Pete! Thanks for the information! Rest assured, the customers will have
full knowledge of this service up front and will have to consent to having
this service made available and it will require their permission to access
their system when they do call and ask for remote help. But thank you! This
helps tremendously!


On Fri, Nov 22, 2013 at 2:01 PM, Pete Smout <smoutpete at gmail.com> wrote:

>
> On 22/11/13 19:26, Charlie Luna wrote:
>
> Hey guys and gals! I'm here to ask a couple questions. I have ubuntu studio
> 12.10 LTS, and i'm looking to find the remote desktop access settings menu.
> I'm about to start a home based biz and I want to be able to help my
> customers from home by being able to access their desktop from here. How
> can i go about doing that?
>
>
>
>
>  Hi,
>
> There are two ways included with Ubuntu by default the first [1] (my
> personal choice) is SSH or secure shell, in my experience this requires
> less bandwidth and is quicker than the second option, but it is command
> line based and not as pretty as VNC
> VNC [2] is more graphical but therefore slower and requires more
> bandwidth!
>
> [1]    https://help.ubuntu.com/community/SSH
> [2]    http://www.unixmen.com/how-to-use-remote-desktop-in-ubuntu/
>
> note: both ways will require your customers to 'let you in' i.e you cannot
> just access their files! (unless you set it up prior to selling them the
> machine, even then you will be discoverable!)
>
> Hope this helps, and good luck with your business!
>
> Pete s
>
> --
> ubuntu-users mailing list
> ubuntu-users at lists.ubuntu.com
> Modify settings or unsubscribe at:
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-users/attachments/20131122/1f2fbdc4/attachment.html>