Hello all!

[Pete Smout]

On 22/11/13 19:26, Charlie Luna wrote:
> Hey guys and gals! I'm here to ask a couple questions. I have ubuntu studio
> 12.10 LTS, and i'm looking to find the remote desktop access settings menu.
> I'm about to start a home based biz and I want to be able to help my
> customers from home by being able to access their desktop from here. How
> can i go about doing that?
>
>
>
Hi,

There are two ways included with Ubuntu by default the first [1] (my 
personal choice) is SSH or secure shell, in my experience this requires 
less bandwidth and is quicker than the second option, but it is command 
line based and not as pretty as VNC
VNC [2] is more graphical but therefore slower and requires more bandwidth!

[1]    https://help.ubuntu.com/community/SSH
[2]    http://www.unixmen.com/how-to-use-remote-desktop-in-ubuntu/

note: both ways will require your customers to 'let you in' i.e you 
cannot just access their files! (unless you set it up prior to selling 
them the machine, even then you will be discoverable!)

Hope this helps, and good luck with your business!

Pete s
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