system does not boot install cd

[Damon Cassell]

I think you said there was still an older version of Ubuntu on the system.
Not sure if that Ubuntu install has the "lshw" command installed by default
but this will tell you the make/model of the optical drive and it's
capabilities.

For example, on my Fedora box:

        *-cdrom
             description: DVD writer
             product: DVD_RW ND-3550A
             vendor: _NEC
             physical id: 0.0.0
             bus info: scsi at 4:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/sr0
             version: 1.05
             serial: [
             capabilities: removable audio cd-r cd-rw dvd dvd-r
             configuration: ansiversion=5 status=nodisc

I believe on Ubuntu the model of the optical drive should also be reported
on /var/log/dmesg.

Damon



On Mon, Jun 24, 2013 at 11:45 AM, Tom H <tomh0665 at gmail.com> wrote:

> On Mon, Jun 24, 2013 at 10:50 AM, Patrick Asselman <iceblink at seti.nl>
> wrote:
> > On 2013-06-24 15:37, Tom H wrote:
> >> On Mon, Jun 24, 2013 at 5:30 AM, Patrick Asselman <iceblink at seti.nl>
> >> wrote:
>
>
> >>> I'm trying to get a system reinstalled with Ubuntu server 12.04.2LTS
> >>> 64-bit.
> >>> Someone at a remote site is helping me with this. The information I've
> >>> got
> >>> so far:
> >>>
> >>> * .iso file downloaded from
> >>>
> >>> http://www.ubuntu.com/start-download?distro=server&bits=64&release=lts
> >>> * the system does not boot from the DVD
> >>> * the system does not boot from USB
> >>> * the install DVD is confirmed to be bootable, it works on another
> system
> >>> * the install USB is confirmed to work on another system also
> >>> * the bios shows a correct boot order (1-cd 2-usb 3-raid 4-network)
> >>>
> >>> This combination of events is confusing me. What can be the matter
> here?
> >>>
> >>> The server is a rack mounted server, HP proliant DL350 G5. It has
> >>> 12.04.2LTS
> >>> server 32-bit running on it (not installed by me, and the person who
> did
> >>> it
> >>> can not be reached at the moment).
> >>>
> >>> Is it the ilo system that is confusing things?
> >>> Or maybe the raid controller is not recognised by Ubuntu? In that case,
> >>> will
> >>> it help to do the install with the Alternate DVD instead of the server
> >>> version?
> >>
> >> (OT: Is there really a 350 or do you mean 360?}
> >
> > The information I have says DL350, but it may well be an ML350 or a
> DL360...
> > but it probably doesn't matter much.
>
> That's why I prefixed "OT:".
>
>
> >> "does not boot from the DVD" and "does not boot from USB" means to me
> >> that the installer's first screen isn't even reached because the
> >> hardware's not being recognized. (I therefore don't understand why
> >> detecting the RAID controller or using the "Alternate DVD" is an
> >> issue.)
> >
> > The first install screen is indeed not being reached.
>
> Someone pointed out that you might not have a DVD drive. FYI, it
> is/was an optional extra on DLs so that person might have put his/her
> finger on why your DVD's failing.
>
>
> >> Is USB enabled in the RBSU? Is "Legacy USB" disabled?
> >
> > I do not know at this point. Should it have legacy USB enabled or
> disabled?
>
> You need it for a USB drive to be recognized pre-OS.
>
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