system does not boot install cd

[Tom H]

On Mon, Jun 24, 2013 at 10:50 AM, Patrick Asselman <iceblink at seti.nl> wrote:
> On 2013-06-24 15:37, Tom H wrote:
>> On Mon, Jun 24, 2013 at 5:30 AM, Patrick Asselman <iceblink at seti.nl>
>> wrote:


>>> I'm trying to get a system reinstalled with Ubuntu server 12.04.2LTS
>>> 64-bit.
>>> Someone at a remote site is helping me with this. The information I've
>>> got
>>> so far:
>>>
>>> * .iso file downloaded from
>>>
>>> http://www.ubuntu.com/start-download?distro=server&bits=64&release=lts
>>> * the system does not boot from the DVD
>>> * the system does not boot from USB
>>> * the install DVD is confirmed to be bootable, it works on another system
>>> * the install USB is confirmed to work on another system also
>>> * the bios shows a correct boot order (1-cd 2-usb 3-raid 4-network)
>>>
>>> This combination of events is confusing me. What can be the matter here?
>>>
>>> The server is a rack mounted server, HP proliant DL350 G5. It has
>>> 12.04.2LTS
>>> server 32-bit running on it (not installed by me, and the person who did
>>> it
>>> can not be reached at the moment).
>>>
>>> Is it the ilo system that is confusing things?
>>> Or maybe the raid controller is not recognised by Ubuntu? In that case,
>>> will
>>> it help to do the install with the Alternate DVD instead of the server
>>> version?
>>
>> (OT: Is there really a 350 or do you mean 360?}
>
> The information I have says DL350, but it may well be an ML350 or a DL360...
> but it probably doesn't matter much.

That's why I prefixed "OT:".


>> "does not boot from the DVD" and "does not boot from USB" means to me
>> that the installer's first screen isn't even reached because the
>> hardware's not being recognized. (I therefore don't understand why
>> detecting the RAID controller or using the "Alternate DVD" is an
>> issue.)
>
> The first install screen is indeed not being reached.

Someone pointed out that you might not have a DVD drive. FYI, it
is/was an optional extra on DLs so that person might have put his/her
finger on why your DVD's failing.


>> Is USB enabled in the RBSU? Is "Legacy USB" disabled?
>
> I do not know at this point. Should it have legacy USB enabled or disabled?

You need it for a USB drive to be recognized pre-OS.