Laser printer use question

[Patrick Asselman]

On 2013-06-14 09:45, Nils Kassube wrote:
> Patrick Asselman wrote:
>> On 2013-06-13 22:26, Ric Moore wrote:
>> > HP and I are on the outs. I was explicitly told by them that my
>> > multi-function printer was "entry level" and that I shouldn't 
>> expect
>> > it to last more than a year. What?? I bet my old Teletype from 
>> 1978
>> > still runs. :) Ric
>>
>> I hope you told them you would switch to another brand and tell all
>> your family and friends about how crappy HP's support is?
>>
>> Vote with your wallet people, it is the only thing big companies 
>> like
>> HP listen to.
>
> I think they wouldn't care because the other companies are as bad. 
> For
> each person who isn't happy with HP and now buys from e.g. Epson, 
> there
> is an unhappy Epson customer who now buys from HP. The problem is 
> that
> there are only a few printer manufacturers and all of them build the
> same low quality machines. Each of them loses a certain number of
> customers to the "competition" and they gain the same number of
> customers from the "competition".
>
>
> Nils

That is no reason to sit passively and accept this sort of poor 
behaviour.

If they all build low quality machines we will all simply switch to 
FukiWukiBla&Co (TM) who are undoubtably much cheaper than the big 
molochs. Then one day the marketing dept of HPsonMark will find out that 
customers are willing to pay a little extra for better quality and 
service, and we will once again be able to buy proper hardware. :-)

Patrick