Laser printer use question

Nils Kassube kassube at gmx.net
Fri Jun 14 07:45:15 UTC 2013


Patrick Asselman wrote:
> On 2013-06-13 22:26, Ric Moore wrote:
> > HP and I are on the outs. I was explicitly told by them that my
> > multi-function printer was "entry level" and that I shouldn't expect
> > it to last more than a year. What?? I bet my old Teletype from 1978
> > still runs. :) Ric
> 
> I hope you told them you would switch to another brand and tell all
> your family and friends about how crappy HP's support is?
> 
> Vote with your wallet people, it is the only thing big companies like
> HP listen to.

I think they wouldn't care because the other companies are as bad. For 
each person who isn't happy with HP and now buys from e.g. Epson, there 
is an unhappy Epson customer who now buys from HP. The problem is that 
there are only a few printer manufacturers and all of them build the 
same low quality machines. Each of them loses a certain number of 
customers to the "competition" and they gain the same number of 
customers from the "competition".


Nils





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