Best solution for PC Technisian

Amichai Rotman amichai at
Sun Nov 21 16:59:23 UTC 2010

Thank you all for your input.

I already have a CRM solution, based on vTiger CRM.

What I was looking for is more along the lines of IT Inventory app to record
my clients machines (Computer specs, phones, DVD player - all that is
technology) so I can help them when they call me. I bring up their specific
inventory and thus know exactly what to tell them to do (without having them
to look for the specific model - usually a time consuming task. I also need
a Knowledge Base system, so I can manage, well, a Knoledge Base of solutions
for recurring problems.

I will use the CRM I have for contact info and billing. I just thought some
of you know of a specific app that incorporates all of this under one




Amichai Rotman

Registered Linux User#: 201192 []
Registered Ubuntu User #12851 []

On Sun, Nov 21, 2010 at 11:41, Mark <mhullrich at> wrote:

> On Sun, Nov 21, 2010 at 1:37 AM, Colin Law <clanlaw at> wrote:
> > On 21 November 2010 09:08, Mark <mhullrich at> wrote:
> >> On Sat, Nov 20, 2010 at 2:58 AM, Amichai Rotman <amichai at>
> wrote:
> >>> Hi all,
> >>> I am about to provide services for private (home) customers. I am a PC
> >>> technician and I would like a solution to record my customers details:
> >> [...]
> >> I fail to see how this has anything to do with Ubuntu technical
> discussions....
> >
> > I would have thought recommendations for an app to run in a Ubuntu
> > environment could class as technical discussions. Certainly a lot less
> > OT than many discussions here.
> >
> Maybe.  It just seemed kind of weird to me to be asked here what
> software a potential business person should use to run his business.
> Who would we know what's best for someone else's business?
> It's late - I should go to sleep.
> --
> ubuntu-users mailing list
> ubuntu-users at
> Modify settings or unsubscribe at:
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>

More information about the ubuntu-users mailing list