<div dir="ltr">Thank you all for your input.<div><br></div><div>I already have a CRM solution, based on vTiger CRM.</div><div><br></div><div>What I was looking for is more along the lines of IT Inventory app to record my clients machines (Computer specs, phones, DVD player - all that is technology) so I can help them when they call me. I bring up their specific inventory and thus know exactly what to tell them to do (without having them to look for the specific model - usually a time consuming task. I also need a Knowledge Base system, so I can manage, well, a Knoledge Base of solutions for recurring problems.</div>
<div><br></div><div>I will use the CRM I have for contact info and billing. I just thought some of you know of a specific app that incorporates all of this under one "roof".</div><div><br></div><div>Thanks!</div>
<div><br><meta http-equiv="content-type" content="text/html; charset=utf-8">-- <br><br>.:====================================================:.<br><br>Amichai Rotman<br><br>Registered Linux User#: 201192 [<a href="http://counter.li.org/">http://counter.li.org/</a>]<br>
Registered Ubuntu User #12851 [<a href="http://ubuntucounter.geekosophical.net">http://ubuntucounter.geekosophical.net</a>]<br><br>------------------------------------------------------------------------------------------------------------<br>
.:====================================================:.<br><div class="gmail_quote">On Sun, Nov 21, 2010 at 11:41, Mark <span dir="ltr"><<a href="mailto:mhullrich@gmail.com">mhullrich@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div class="im">On Sun, Nov 21, 2010 at 1:37 AM, Colin Law <<a href="mailto:clanlaw@googlemail.com">clanlaw@googlemail.com</a>> wrote:<br>
> On 21 November 2010 09:08, Mark <<a href="mailto:mhullrich@gmail.com">mhullrich@gmail.com</a>> wrote:<br>
>> On Sat, Nov 20, 2010 at 2:58 AM, Amichai Rotman <<a href="mailto:amichai@iglu.org.il">amichai@iglu.org.il</a>> wrote:<br>
>>> Hi all,<br>
>>> I am about to provide services for private (home) customers. I am a PC<br>
>>> technician and I would like a solution to record my customers details:<br>
>> [...]<br>
>> I fail to see how this has anything to do with Ubuntu technical discussions....<br>
><br>
> I would have thought recommendations for an app to run in a Ubuntu<br>
> environment could class as technical discussions. Certainly a lot less<br>
> OT than many discussions here.<br>
><br>
</div>Maybe. It just seemed kind of weird to me to be asked here what<br>
software a potential business person should use to run his business.<br>
Who would we know what's best for someone else's business?<br>
<br>
It's late - I should go to sleep.<br>
<div><div></div><div class="h5"><br>
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