Best solution for PC Technisian

[Ric Moore]

On Sun, 2010-11-21 at 18:59 +0200, Amichai Rotman wrote:
> Thank you all for your input.
> 
> 
> I already have a CRM solution, based on vTiger CRM.
> 
> 
> What I was looking for is more along the lines of IT Inventory app to
> record my clients machines (Computer specs, phones, DVD player - all
> that is technology) so I can help them when they call me. I bring up
> their specific inventory and thus know exactly what to tell them to do
> (without having them to look for the specific model - usually a time
> consuming task. I also need a Knowledge Base system, so I can manage,
> well, a Knoledge Base of solutions for recurring problems.
> 
> 
> I will use the CRM I have for contact info and billing. I just thought
> some of you know of a specific app that incorporates all of this under
> one "roof".

Worse comes to worse, you could just install OpenOffice database and
create your own database from a spreadsheet. Ric

-- 
My father, Victor Moore (Vic) used to say:
"There are two Great Sins in the world...
..the Sin of Ignorance, and the Sin of Stupidity.
Only the former may be overcome." R.I.P. Dad.
Linux user# 44256