no soundcards found 9.10 upgrade on Dell studio xps

Ron Burns rrburns at cox.net
Thu Jan 7 19:37:16 UTC 2010


NoOp wrote:
> On 01/07/2010 10:35 AM, Ron Burns wrote:
>> NoOp wrote:
> ...snips
>>> Something doesn't sound right (no pun intended):
>>>
>>> https://launchpad.net/ubuntu/karmic/+source/alsa-utils/1.0.20-1ubuntu1
>>> Changelog
>>>
>>> alsa-utils (1.0.20-1ubuntu1) karmic; urgency=low
>>>  .
>>>  .
>>>  .
>>> - Set sane level for headphone 1 for Dell Studio XPS with 2.6.30.
>>>
>>> That indicates that sound _should_ be working with your Dell Studio XPS.
>>>
>>> Have a look through:
>>> <https://launchpad.net/+search?field.text="Dell+Studio+XPS">
>>>
>>> And this one indicates some sound problems, but the sound card is detected:
>>> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/460180
>>> [No sound for Dell Studio XPS 1640 laptop]
> ...snips
>> OK - I am now getting more confused:
>>
>> gnome-device-manager tell me: (null) sound card
>>
>> lshw finds:
>>          *-multimedia
>>               description: Audio device
>>               product: MCP79 High Definition Audio
>>               vendor: nVidia Corporation
>>               physical id: 8
>>               bus info: pci at 0000:00:08.0
>>               version: b1
>>               width: 32 bits
>>               clock: 66MHz
>>               capabilities: pm bus_master cap_list
>>               configuration: driver=HDA Intel latency=0 maxlatency=5 
>> mingnt=2
>>               resources: irq:17 memory:f0880000-f0883fff
>>
>> ------
>> <wee> (ron) uname -a
>> Linux wee 2.6.28-16-generic #55-Ubuntu SMP Tue Oct 20 19:48:24 UTC 2009 
>> i686 GNU/Linux
> 
> <quote>
> I recently upgraded my Dell studio xps laptop (which shipped with 9.04)
> to 9.10. I now have no sound.  No soundcard is detected:
> </quote>
> 
> 2.6.28-16-generic is a jaunty (9.04) kernel, not an karmic (9.10) kernel:
> 
> <http://packages.ubuntu.com/search?searchon=names&keywords=2.6.28-16-generic>
> 
> The latest karmic kernel is: 2.6.31-17-generic
> 
> So, either you purposely booted to the jaunty kernel at the grub menu,
> or your upgrade didn't complete properly. My _guess_ is the latter.
> 
>> Above "sane level for headphones" comment is for : Dell Studio XPS with 
>> 2.6.30. Which seems to be consistent with Ubuntu's statement that the 
>> audio driver was not in my kernel but was a "oversite" that would be 
>> fixed in future upgrades/updates as it appears to be in 2.6.30.
>>
>> Update Manager does not show me that 2.6.30 is available.  
> 
> That is because you are still running jaunty:
> https://launchpad.net/ubuntu/+source/alsa-utils
> 
> Should I be
>> trying to upgrade to this.  
> 
> I think that you should describe how you went about the 'upgrade' & then
> we can try to sort it out from there. Also, please provide the exact
> Dell Studio XPS model that you have.
> ...
> And: no need to bcc me directly on your reply, I read the list regularly :-)
> 
> 

I just rebooted the computer and checked "Update Manager" and now I see 
there are updates for xxx-2.6.31-17 available. I am going to run these 
updates now and will post the results.

Ron

-- 
R. R. Burns
Physicist (Retired)
Oceanside, CA




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