no soundcards found 9.10 upgrade on Dell studio xps

NoOp glgxg at sbcglobal.net
Thu Jan 7 18:58:40 UTC 2010


On 01/07/2010 10:35 AM, Ron Burns wrote:
> NoOp wrote:
...snips
>> 
>> Something doesn't sound right (no pun intended):
>> 
>> https://launchpad.net/ubuntu/karmic/+source/alsa-utils/1.0.20-1ubuntu1
>> Changelog
>> 
>> alsa-utils (1.0.20-1ubuntu1) karmic; urgency=low
>>  .
>>  .
>>  .
>> - Set sane level for headphone 1 for Dell Studio XPS with 2.6.30.
>> 
>> That indicates that sound _should_ be working with your Dell Studio XPS.
>> 
>> Have a look through:
>> <https://launchpad.net/+search?field.text="Dell+Studio+XPS">
>> 
>> And this one indicates some sound problems, but the sound card is detected:
>> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/460180
>> [No sound for Dell Studio XPS 1640 laptop]
...snips
> 
> OK - I am now getting more confused:
> 
> gnome-device-manager tell me: (null) sound card
> 
> lshw finds:
>          *-multimedia
>               description: Audio device
>               product: MCP79 High Definition Audio
>               vendor: nVidia Corporation
>               physical id: 8
>               bus info: pci at 0000:00:08.0
>               version: b1
>               width: 32 bits
>               clock: 66MHz
>               capabilities: pm bus_master cap_list
>               configuration: driver=HDA Intel latency=0 maxlatency=5 
> mingnt=2
>               resources: irq:17 memory:f0880000-f0883fff
> 
> ------
> <wee> (ron) uname -a
> Linux wee 2.6.28-16-generic #55-Ubuntu SMP Tue Oct 20 19:48:24 UTC 2009 
> i686 GNU/Linux

<quote>
I recently upgraded my Dell studio xps laptop (which shipped with 9.04)
to 9.10. I now have no sound.  No soundcard is detected:
</quote>

2.6.28-16-generic is a jaunty (9.04) kernel, not an karmic (9.10) kernel:

<http://packages.ubuntu.com/search?searchon=names&keywords=2.6.28-16-generic>

The latest karmic kernel is: 2.6.31-17-generic

So, either you purposely booted to the jaunty kernel at the grub menu,
or your upgrade didn't complete properly. My _guess_ is the latter.

> 
> Above "sane level for headphones" comment is for : Dell Studio XPS with 
> 2.6.30. Which seems to be consistent with Ubuntu's statement that the 
> audio driver was not in my kernel but was a "oversite" that would be 
> fixed in future upgrades/updates as it appears to be in 2.6.30.
> 
> Update Manager does not show me that 2.6.30 is available.  

That is because you are still running jaunty:
https://launchpad.net/ubuntu/+source/alsa-utils

Should I be
> trying to upgrade to this.  

I think that you should describe how you went about the 'upgrade' & then
we can try to sort it out from there. Also, please provide the exact
Dell Studio XPS model that you have.
...
And: no need to bcc me directly on your reply, I read the list regularly :-)





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