OpenOffice update problem

[Chris Luck]

Jim Byrnes wrote:
> Peter Hillier-Brook wrote:
>> Hallo Jim,
>> 
>> On 24/02/2010 16:20, Jim Byrnes wrote:
>>> Running Ubuntu 9.1 and the OO 3.1 that came with it. Update manager
>>> just popped up with an update to OO.  It downloaded and started to
>>> install then stopped with a message that OO was running and must be
>>> shutdown to proceed. I didn't have OO running and looking at it's
>>> options Quickstarter is not checked.  Looking at running processes
>>> with the System Monitor I don't see any reference to OO or
>>> Quickstarter.
>>> 
>>> It refuses to complete the update and says I have a broken package.
>>> I used the Snynaptic Package Manager to fix the broken package but
>>> still can't finish the update because it thinks OO is running. What
>>> do I need to do to fix this?
>> As the version of OO.o supplied with Ubuntu is the Novell fork, go.oo, 
>> it may be worth checking running processes for that variant. It's just
>> a guess, but that's where I would start if I used that version.
>> Personally I prefer the "vanilla" version from OpenOffice.org.
>> 
>> Peter HB
> 
> I found in System Monitor I was looking at "my processes". I changed that
> to all processes and found oo.org.server.sh, soffice and soffice.bin.  I
> selected them and tried to kill them but they still seem to be running
> according to system monitor and update manager says they are still
> running and will not update OO.


I hit the same problem earlier and found the same solution.  I forget which
process I killed - soffice.bin, I think, I hadn't noticed oo.org.server.sh.
It closed without any difficulty using the 'Send Signal>KILL' menu option.
After that I restarted the install in Synaptic and it all went along fine.
I did this in Kubuntu 9.10 where I prefer Synaptic to KPackageKit.

If it still refuses to close I would suggest logout/in or even reboot if it
isn't against your principles.

-- 
Regards,
Chris Luck