Need assistance

[Derek Broughton]

Dirk Freitag wrote:

> I don't know about you, but if I owned a business and was shelling out
> that kind of money, I would expect to be treated better and in a more
> special manner than Jon Doe who bought a laptop from a Dell kiosk in a
> mall and paid only $300 for a 3-year extended warranty.

I understand that - otoh, if I spent $300 for a warranty I expect to get the
warranty support.  I got _nothing_.  Not even an acknowledgement after the
first call.  
-- 
derek