Can't Mount Sansa Clip M350

[Mark Haney]

Michael "TheZorch" Haney wrote:
> Ok, I have a 2GB Sandisk Sansa Clip M350 mp3 player.  It connects to the 
> PC via USB.  Its an MTA music player accord to Windows XP and Vista.
> 
> When I had Gutsy installed I could mount the player and transfer music 
> to it via Amarok.  I had to use the Generic Media Player setting because 
> I could never get the MTA Player settings to work right in Amarok for 
> syncing files.
> 
> In Hardy I have a problem mounting the player.  When I plug it into the 
> USB port the dialog box pops up asking what I to do.  When I choose to 
> open the device in Dolphin to see what files are on the player it comes 
> up and I see the files and folders for only a couple of seconds and then 
> they vanish and so does the icon for the player on the desktop.
> 
> I've tried just plugging in the player and mounting it without actually 
> opening the device in Dolphin.  When I try to mount the player the 
> desktop icon simple vanishes and the player is no longer listed in 
> Storage Media on the System Menu. 
> 
> There is no error message dialog that appears and I've tried to find a 
> log that might contain some sort of error message but I can't find one.  
> The player simple mounts and unmounts with no error message at all.
> 
> The player goes into a special mode when its plugged in and mounted, 
> even when this problem occurs the player still thinks it mounted until I 
> unplug it from the USB port, then it rebuilds its internal music 
> database and goes to the playlist menu.
> 
> The player is formated in FAT32, format performed by the player's own 
> firmware.
> 

I have one of those and I've not seen that problem before.  Can you post 
the output of dmesg when you plug it in, as well as the output of a tail 
of syslog too?  What does 'df' say as well.  That might help determine 
the problem.  Without that, I'm afraid I'd just be guessing.

I've seen issues with HAL where mine will mount at say /media/sda1 then 
a short time later (minutes maybe?) it'll suddenly show up at 
/media/sdb1, etc.  I've gone all the way to /sdk1 before noticing it. 
Shutting down hald immediately after mounting it usually keeps that from 
happening.  In most cases I shut down hal altogether before connecting 
to my system just to keep it from mounting if all I need is to charge 
it.  That way I can 'grab and go'.


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Mark Haney
Sr. Systems Administrator
ERC Broadband
(828) 350-2415

Call (866) ERC-7110 for after hours support