Ubuntu Newbies Project (UNP)

Benjamin Zeller zeller at ibh-wor.de
Wed Jun 8 13:00:51 UTC 2005

On Wednesday 08 June 2005 14:46, James Wilkinson wrote:
> Stephen R Laniel wrote:
> > IRC support is fine too, but I suspect that's already
> > self-limiting your audience to people who are way more
> > technically proficient than the audience I think we should
> > be supporting.
> I've no idea what open-source solutions are out there, but last time I
> had a problem with an Epson printer, they had a website with,
> effectively, an implementation of the old talk protocol. You typed in
> your message and the Epson person typed back. Eventually, I got a RMA
> number (return authorisation).

That's a quite good solution, but might be too much imho.

> Something like that, or a basic web page implementation of an IRC
> channel, would be cool.

I am quite firm in implementing this. I got a ready and working solution, 
which is bound to a certain Network, but it won't be too much work to rebuild 
it to work with another network (if this is needed).
I can offer to supply the needed code (if a decision for an IRC network was 

I guess that the suggestions just made implify, that I'd like to participate 
in this "project". What I can't state is my amount of time.

> It would still require a working computer, but I think the alternative
> of having phone support would be expensive for all concerned.

I agree ;-)

> James.



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