Not Happy with ShipIt
paul.cooke100 at blueyonder.co.uk
Tue Jul 19 16:13:26 UTC 2005
On Monday 18 July 2005 16:35, Al Gordon wrote:
> Has anyone other than me not received their Hoary CDs yet? I'm
> starting to give up hope on this one particular aspect of Ubuntu
> I ordered 100 CDs to distrubute to my user group, right around the
> time that Hoary came out. A month or so later, I finally got
> confirmation that they were shipped, by logging into shipit and seeing
> that they were sent on 2005-05-26. An email notification would have
> been nice.
> So, they've been in-transit for about 6-1/2 weeks now. Or, at least,
> that's what it says on the site. I have no way of verifying this,
> like with a tracking number or something. They were ordered about a
> month or so prior to shipping. At this rate, I feel that I'll be
> running Breezy before I get Hoary discs.
> Email to info at shipit.ubuntu.com has gone unanswered. I specifically
> wanted info on getting CDs for our next installfest. We've scheduled
> for October so as to (hopefully) be able to provide Breezy. Do I need
> to push that back to December? Or even January?
> I realize that the CDs are free, and that I should not complain
> ("beggars can't be choosers"), but Ubuntu's ShipIt program has set
> certain expectations, and has not met them. People in my user group
> who were excited about installing Ubuntu, and distributing it to
> friends, etc., are becoming less and less interested as time goes on.
> It's hard to extoll the greatness of Ubuntu Linux when the one
> tangible thing that I tell people they do isn't happening. I really
> hate saying "It'll be here next month. Maybe." In the meantime,
> people are going out and buying SuSE Pro, or whatever.
> If you want someone who's on the fence about trying out Linux to try
> it (even a LiveCD), handing them a self-burned CD and telling them
> "it's safe" doesn't exactly invoke a warm, fuzzy feeling. It's really
> vital, I believe, to be able to hand someone a professionally pressed
> CD if you expect them to get over the fear of what "something new"
> could do to their computer, and their precious data.
> I really don't mean to rant or complain. I just want my CDs, or some
> idea as to when they'll arrive, so that I can distribute each and
> every one of them, to help promote Ubuntu Linux.
so let me get this right... this is a free service from Canonical... and
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