Nautilus ate my customer's website

[Petri Pennanen]

On Tue, 2004-12-07 at 14:31 +1100, Matthew Davidson wrote:
> If it's in a "stable" distro you should be reasonably confident that an
> application isn't going to destroy files that you haven't even asked it
> to touch.

I, and probably several others, use ftp with Nautilus without having
these issues. I understand your frustration, but it would be really
useful to know the setup of that ftp-server.

> I'm sorry if I've been a bit tetchy, but I'm pretty appalled at people's
> reactions to what seems to be a critical problem.  "Backup your data,"
> "use a command line FTP client," or "it'll be fixed in Hoary," is not an
> acceptable response.  

File a bug report to get the developers attention (they are probably
pretty busy in Mataro). If is a bug in Nautlius (the dataloss, not the
file trunctuating) it might be fixed for Warty. 

> Anyway, I can't get a detailed idea of what's going on, since this
> website is hosted with someone who doesn't allow shell access.  I've
> patched up the site using another FTP client, and hopefully no permanent
> damage has been done.  The file truncation problem I mentioned in my
> original post seems to be an unrelated issue.  I'll try to duplicate the
> rest of the behaviour on a machine where I can actually see what's going
> on, and I'll file a bug report if successful.

Good! If possible ask your ftp-admin about the server configuration, the
logs for account or invite him/her to help writing the bugreport.
Anything that narrows this problem down is bound to help.

- Petri