Nautilus ate my customer's website

[Matthew Davidson]

On Mon, 2004-12-06 at 13:25 +0000, Jon Dixon wrote:
> If you've just 'discovered' something, wouldn't it be wiser to try it
> in a non-production environment first?
> 
If it's in a "stable" distro you should be reasonably confident that an
application isn't going to destroy files that you haven't even asked it
to touch.

I'm sorry if I've been a bit tetchy, but I'm pretty appalled at people's
reactions to what seems to be a critical problem.  "Backup your data,"
"use a command line FTP client," or "it'll be fixed in Hoary," is not an
acceptable response.  I'm putting together systems for non-technical (by
GNU/Linux standards) users based on Warty.  Warty is supposed to be
stable, it's supposed to be useable by non-technical users, and if the
only GUI FTP client in the default installation (built into the file
manager, no less!) has a show-stopping bug, that's a major problem in my
book.  

When Microsoft says "it'll be fixed in Longhorn," people are justifiably
outraged.  I can't do the same to my users.

Anyway, I can't get a detailed idea of what's going on, since this
website is hosted with someone who doesn't allow shell access.  I've
patched up the site using another FTP client, and hopefully no permanent
damage has been done.  The file truncation problem I mentioned in my
original post seems to be an unrelated issue.  I'll try to duplicate the
rest of the behaviour on a machine where I can actually see what's going
on, and I'll file a bug report if successful.

Matthew.

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