[ubuntu-us-ma] OnSite Inspection Was: server down at SETC
fjavier5152 at gmail.com
Wed Sep 29 04:27:57 BST 2010
Hey guys, I've been using ubuntu for about a year, I have only ubuntu
installed on my computer, I was wondering how you help others, so if I
can be of any help, just let me know!
Sent from my iPhone
On Sep 28, 2010, at 9:07 PM, Martin Owens <doctormo at gmail.com> wrote:
> On Tue, 2010-09-28 at 20:57 -0400, mel king wrote:
>> it was good to see you here and the plan to do pxe on the 19th of
>> understand your frustration when we have a task requested from
>> persons computer we try to honor it
>> we work hard to convince people on the merits of ubuntu when
>> fails we comply with what is in their comfort zone
>> what you missed was that the individual who brought the computer you
>> described left with one with ubuntu on it
>> i do wish you would honor ones right to choose
> Thanks for the email mel, yes I also want to make sure people get what
> they want. What I see happening is that when a helper is
> dis-enfranchised, unexperienced and comfortable with old windows, they
> are very much unable to solve problems for users and it's no surprise
> that the users feel that their only choice is a step backwards to more
> familiar ground.
> I think we need some resources to lean on, something solid to refer to
> in order to solve problems and of course some external links to
> where to
> go for help when things go wrong.
> I'm thinking about how to do that effectively, a couple of posters ,
> maybe a file with some printed sheets etc.
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