[ubuntu-us-ma] OnSite Inspection Was: server down at SETC

[Francisco]

Hey guys, I've been using ubuntu for about a year, I have only ubuntu  
installed on my computer, I was wondering how you help others, so if I  
can be of any help, just let me know!

Sent from my iPhone

On Sep 28, 2010, at 9:07 PM, Martin Owens <doctormo at gmail.com> wrote:

> On Tue, 2010-09-28 at 20:57 -0400, mel king wrote:
>> it was good to see you here and the plan to  do pxe on the 19th of
>> october
>>
>> understand your frustration    when we have   a task requested from
>> a
>> persons computer we try to honor it
>>  we work hard to convince people on the merits of ubuntu   when
>> that
>> fails we comply with what is in their comfort zone
>> what you missed was that the individual who brought the computer you
>> described left with one with ubuntu on it
>> i do wish you would honor ones right to choose
>
> Thanks for the email mel, yes I also want to make sure people get what
> they want. What I see happening is that when a helper is
> dis-enfranchised, unexperienced and comfortable with old windows, they
> are very much unable to solve problems for users and it's no surprise
> that the users feel that their only choice is a step backwards to more
> familiar ground.
>
> I think we need some resources to lean on, something solid to refer to
> in order to solve problems and of course some external links to  
> where to
> go for help when things go wrong.
>
> I'm thinking about how to do that effectively, a couple of posters ,
> maybe a file with some printed sheets etc.
>
> Martin,
>
>
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