a simple request

[Trey Brown]

I have to agree, it is very discouraging to see these questions over and
over when several of us have put in a lot of work into making the
information very available. If you don't know where to look, please ask, but
generally its on the wiki, ML, and forums, if not one, its on two, or all
three.

On Wed, Apr 2, 2008 at 10:54 AM, Wesley Harp <wesj at wesleyharp.com> wrote:

> I don't want to be writing this email, I wish there was no need.  That
> being said, it is not my intention to step on anyone's toes or offend
> anyone.  Additionally, I am not speaking for the group even if I use "we" or
> any other plural pronoun.
>
> Our resources are stretched pretty thinly.  For a team with 30+ members,
> there is a very small minority doing most of the work.  I understand that's
> how thing are in life and I'm ok with it, or at least more ok with it than I
> used to be.  That being said, what I don't think is ok is for all the work
> we are doing to be ignored.  We try to keep everyone informed as much as
> possible.  We send out information to the mailing list, there are posts on
> the forums, meeting reminders are sent out, and there are details on things
> on the wiki.  All this takes a LOT of work.  We miss some things, but by and
> large the information is all up to date and accurate.
>
> I feel like no matter how much information we're putting out there, we
> keep getting asked the same questions over and over.  Questions whose
> answers are easily found on one or more of our team resources (wiki, forum,
> Google calendar, etc.).  The answers are always available if you do a little
> looking.  I understand that everyone doesn't have the same amount of time to
> put forth, but for the people who show up once every month or so and want to
> know why they don't know about decision X, or feature Y I'm not sure what to
> say.  We can only do so much. If people aren't willing to keep themselves
> informed and up to date on what's going on there's not much we can do about
> that.  At the same time, we aren't here to spoon feed information to
> everyone.
>
> All I'm asking is that people read the information we're sending out and
> make sure to check the site and other resources before you ask your
> questions.  If you're going to commit to being a part of the team, then part
> of that commitment is keeping yourself informed.  It's up to you.
>
>
> Wes
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-- 
Trey
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