a simple request

Wesley Harp wesj at wesleyharp.com
Wed Apr 2 16:54:34 BST 2008


I don't want to be writing this email, I wish there was no need.  That being
said, it is not my intention to step on anyone's toes or offend anyone.
Additionally, I am not speaking for the group even if I use "we" or any
other plural pronoun.

Our resources are stretched pretty thinly.  For a team with 30+ members,
there is a very small minority doing most of the work.  I understand that's
how thing are in life and I'm ok with it, or at least more ok with it than I
used to be.  That being said, what I don't think is ok is for all the work
we are doing to be ignored.  We try to keep everyone informed as much as
possible.  We send out information to the mailing list, there are posts on
the forums, meeting reminders are sent out, and there are details on things
on the wiki.  All this takes a LOT of work.  We miss some things, but by and
large the information is all up to date and accurate.

I feel like no matter how much information we're putting out there, we keep
getting asked the same questions over and over.  Questions whose answers are
easily found on one or more of our team resources (wiki, forum, Google
calendar, etc.).  The answers are always available if you do a little
looking.  I understand that everyone doesn't have the same amount of time to
put forth, but for the people who show up once every month or so and want to
know why they don't know about decision X, or feature Y I'm not sure what to
say.  We can only do so much. If people aren't willing to keep themselves
informed and up to date on what's going on there's not much we can do about
that.  At the same time, we aren't here to spoon feed information to
everyone.

All I'm asking is that people read the information we're sending out and
make sure to check the site and other resources before you ask your
questions.  If you're going to commit to being a part of the team, then part
of that commitment is keeping yourself informed.  It's up to you.


Wes
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