[Ubuntu-US-CA] Fwd: Please share with your LoCos

Mark Holmquist marktraceur at gmail.com
Wed May 25 02:25:14 UTC 2011

> No you shouldn't be offended, but USERS (people that do not do what we do
> a.k.a. newbs) are not into customization, etc.  they want to work and get
> things done easily off the bat.  They want to easily find an app that they
> can accomplish what they need to do and when they run into a problem, they
> do not want to have to read 20 wiki's on usage, IRC, and such.  they want to
> go to a support site with a robust FAQ that actually deals with user issues
> and not "how can I make apt-get work for version x of Rails?"

I didn't realize that the survey was only for one particular set of users! I should probably retract my answers. :P

My point is, "users" doesn't only refer to "newbie users," it also encompasses "power users" and such--in fact, the survey specifically includes "power users" and "computer professionals."

Consequently, "how can I make apt-get work for version x of Rails" is a perfectly valid user issue, it just applies to a smaller subset of users.

Mark Holmquist
Student, Computer Science
University of Redlands
MarkTraceur at gmail.com

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