[ubuntu-uk] Samsung M2070 cups problem

[michael]

Apologies for not replying to list, I daily update 16.04, presume any 
cups updates will be included. Thank you Mr David for your suggestions, 
will have to write them, pen and paper to try them. As 16.04 detected 
the printer and installed, am processing as a cups issue. I shall 
carefully try suggested options and report back, thank you.

On 31/12/2018 20:42, David Goldsbrough wrote:
> Michael - it is standard practice for you to respond to the list not 
> direct to your responder.
> The reason for this is so others can follow the thread and perhaps 
> learn and/or contribute.
>
> In what follows I have assumed your printer is connected direct to 
> your ubuntu device or across wifi.  If your printer is connected 
> direct to your router then there could be router issues.
>
> First, let us determine that your system is up to date.  Inside a 
> terminal issue the command sudo apt update followed by sudo apt 
> upgrade.  Those 2 commands will bring us to the latest state.
> Next  establish whether cups is installed.
> Best way is to issue this command inside a terminal session
> sudo apt install cups
>
> Your system will either respond "cups is already the newest 
> version....." or it will say it is not installed or not at the newest 
> version
>
>  If it is not installed then issue the command sudo apt install cups.  
> If you install cups - best to shutdown system and reboot.  Try 
> printing after reboot.
>
> If cups is installed then issue these commands
> |sudo apt-get install cups --reinstall sudo service cups restart |
> |Then try printing again. |
> |If none of the above works establish whether you have a 
> /atc/cups/cupsd.conf file  and if not issue these commands |sudo cp 
> /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf sudo service 
> cups restart| |
> |Hope that helps. |
> ||
>
> On Mon, 31 Dec 2018 at 19:44, michael 
> <michael.penllergaer at btinternet.com 
> <mailto:michael.penllergaer at btinternet.com>> wrote:
>
>     Ubuntu provides the printer driver, 16.04 is my O/S. The device is
>     detected, shows has installed, but a print request produces the
>     cups message. Samsung only provivide a "quick-start-guide" owners
>     manual which might provide more information, is 300 pages long, a
>     toner-cartridge full. Analysis shows toner cartridge is "full". I
>     have exhausted all possibilities, is the "sudo apt install cups"
>     terminal input needed, please. I'm lost !
>
>     On 31/12/2018 13:12, David Goldsbrough wrote:
>>     Have you installed the latest driver for this printer?  How did
>>     you install/add the printer to your device?  What application are
>>     you using that produces your error?
>>
>>
>>         Message: 4
>>         Date: Sun, 30 Dec 2018 22:25:33 +0000
>>         From: michael <michael.penllergaer at btinternet.com
>>         <mailto:michael.penllergaer at btinternet.com>>
>>         To: ubuntu-uk at lists.ubuntu.com
>>         <mailto:ubuntu-uk at lists.ubuntu.com>
>>         Subject: [ubuntu-uk] Samsung M2070 cups problem
>>         Message-ID:
>>         <6fac7f8d-0d6d-fdda-7f77-01b4f1273bfe at btinternet.com
>>         <mailto:6fac7f8d-0d6d-fdda-7f77-01b4f1273bfe at btinternet.com>>
>>         Content-Type: text/plain; charset=utf-8; format=flowed
>>
>>         New printer, print request returns "Cups server error, there
>>         was an
>>         error during the cups operation".
>>         "Client-error-document-format-not-supported" Printer is new,
>>         same
>>         problem I had with a Kyocera (now removed). Any suggestions
>>         please, is
>>         "sudo apt install cups" necessary as well ? Tks.
>>
>>
>>
>>
>>         ------------------------------
>>
>>         Message: 5
>>         Date: Mon, 31 Dec 2018 00:21:50 +0000
>>         From: michael <michael.penllergaer at btinternet.com
>>         <mailto:michael.penllergaer at btinternet.com>>
>>         To: ubuntu-uk at lists.ubuntu.com
>>         <mailto:ubuntu-uk at lists.ubuntu.com>
>>         Subject: Re: [ubuntu-uk] Samsung M2070 cups problem
>>         Message-ID:
>>         <223d30f2-4995-2b40-c239-6638739914c4 at btinternet.com
>>         <mailto:223d30f2-4995-2b40-c239-6638739914c4 at btinternet.com>>
>>         Content-Type: text/plain; charset=utf-8; format=flowed
>>
>>         Sry, O/S for my Samsung M2070 is Ubuntu 16.04
>>
>>         On 30/12/2018 22:25, michael wrote:
>>         > New printer, print request returns "Cups server error,
>>         there was an
>>         > error during the cups operation".
>>         > "Client-error-document-format-not-supported" Printer is
>>         new, same
>>         > problem I had with a Kyocera (now removed). Any suggestions
>>         please, is
>>         > "sudo apt install cups" necessary as well ? Tks.
>>         >
>>
>>
>>
>>         ------------------------------
>>
>>         Subject: Digest Footer
>>
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>>         End of ubuntu-uk Digest, Vol 155, Issue 5
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>>
>>
>>
>>     -- 
>>     Twitter @*daveginboav* <https://twitter.com/daveginboav>
>>     *I volunteer for AbiltyNet
>>     <https://www.abilitynet.org.uk/>*providing free help with
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>
>
> -- 
> Twitter @*daveginboav* <https://twitter.com/daveginboav>
> *I volunteer for AbiltyNet <https://www.abilitynet.org.uk/>*providing 
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