[ubuntu-uk] Samsung M2070 cups problem

David Goldsbrough daveginboav at googlemail.com
Mon Dec 31 20:42:19 UTC 2018


Michael - it is standard practice for you to respond to the list not direct
to your responder.
The reason for this is so others can follow the thread and perhaps learn
and/or contribute.

In what follows I have assumed your printer is connected direct to your
ubuntu device or across wifi.  If your printer is connected direct to your
router then there could be router issues.

First, let us determine that your system is up to date.  Inside a terminal
issue the command sudo apt update followed by sudo apt upgrade.  Those 2
commands will bring us to the latest state.
Next  establish whether cups is installed.
Best way is to issue this command inside a terminal session
sudo apt install cups

Your system will either respond "cups is already the newest version....."
or it will say it is not installed or not at the newest version

 If it is not installed then issue the command sudo apt install cups.  If
you install cups - best to shutdown system and reboot.  Try printing after
reboot.

If cups is installed then issue these commands

sudo apt-get install cups --reinstall
sudo service cups restart

Then try printing again.

If none of the above works establish whether you have a
/atc/cups/cupsd.conf file
 and if not issue these commands
sudo cp /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf
sudo service cups restart

Hope that helps.



On Mon, 31 Dec 2018 at 19:44, michael <michael.penllergaer at btinternet.com>
wrote:

> Ubuntu provides the printer driver, 16.04 is my O/S. The device is
> detected, shows has installed, but a print request produces the cups
> message. Samsung only provivide a "quick-start-guide" owners manual which
> might provide more information, is 300 pages long, a toner-cartridge full.
> Analysis shows toner cartridge is "full". I have exhausted all
> possibilities, is the "sudo apt install cups" terminal input needed,
> please. I'm lost !
> On 31/12/2018 13:12, David Goldsbrough wrote:
>
> Have you installed the latest driver for this printer?  How did you
> install/add the printer to your device?  What application are you using
> that produces your error?
>
>>
>> Message: 4
>> Date: Sun, 30 Dec 2018 22:25:33 +0000
>> From: michael <michael.penllergaer at btinternet.com>
>> To: ubuntu-uk at lists.ubuntu.com
>> Subject: [ubuntu-uk] Samsung M2070 cups problem
>> Message-ID: <6fac7f8d-0d6d-fdda-7f77-01b4f1273bfe at btinternet.com>
>> Content-Type: text/plain; charset=utf-8; format=flowed
>>
>> New printer, print request returns "Cups server error, there was an
>> error during the cups operation".
>> "Client-error-document-format-not-supported" Printer is new, same
>> problem I had with a Kyocera (now removed). Any suggestions please, is
>> "sudo apt install cups" necessary as well ? Tks.
>>
>>
>>
>>
>> ------------------------------
>>
>> Message: 5
>> Date: Mon, 31 Dec 2018 00:21:50 +0000
>> From: michael <michael.penllergaer at btinternet.com>
>> To: ubuntu-uk at lists.ubuntu.com
>> Subject: Re: [ubuntu-uk] Samsung M2070 cups problem
>> Message-ID: <223d30f2-4995-2b40-c239-6638739914c4 at btinternet.com>
>> Content-Type: text/plain; charset=utf-8; format=flowed
>>
>> Sry, O/S for my Samsung M2070 is Ubuntu 16.04
>>
>> On 30/12/2018 22:25, michael wrote:
>> > New printer, print request returns "Cups server error, there was an
>> > error during the cups operation".
>> > "Client-error-document-format-not-supported" Printer is new, same
>> > problem I had with a Kyocera (now removed). Any suggestions please, is
>> > "sudo apt install cups" necessary as well ? Tks.
>> >
>>
>>
>>
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>>
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>
>
> --
> Twitter @*daveginboav* <https://twitter.com/daveginboav>
> *I volunteer for AbiltyNet <https://www.abilitynet.org.uk/>*providing
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Twitter @*daveginboav* <https://twitter.com/daveginboav>
*I volunteer for AbiltyNet <https://www.abilitynet.org.uk/>*providing free
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