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<p>Apologies for not replying to list, I daily update 16.04, presume
any cups updates will be included. Thank you Mr David for your
suggestions, will have to write them, pen and paper to try them.
As 16.04 detected the printer and installed, am processing as a
cups issue. I shall carefully try suggested options and report
back, thank you.<br>
</p>
<div class="moz-cite-prefix">On 31/12/2018 20:42, David Goldsbrough
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAH728T_n27Mwp1G4m08LPEZ_ecAHUYxH_8GR3xft-v4S+s8MXw@mail.gmail.com">
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<div>Michael - it is standard practice for you to respond to
the list not direct to your responder.</div>
<div>The reason for this is so others can follow the thread
and perhaps learn and/or contribute.</div>
<div><br>
</div>
<div>In what follows I have assumed your printer is
connected direct to your ubuntu device or across wifi. If
your printer is connected direct to your router then there
could be router issues.<br>
</div>
<div><br>
</div>
<div>First, let us determine that your system is up to
date. Inside a terminal issue the command sudo apt update
followed by sudo apt upgrade. Those 2 commands will bring
us to the latest state.<br>
</div>
<div>Next establish whether cups is installed.</div>
<div>Best way is to issue this command inside a terminal
session</div>
<div>sudo apt install cups</div>
<div><br>
</div>
<div>Your system will either respond "cups is already the
newest version....." or it will say it is not installed or
not at the newest version</div>
<div><br>
</div>
<div> If it is not installed then issue the command sudo apt
install cups. If you install cups - best to shutdown
system and reboot. Try printing after reboot.</div>
<div><br>
</div>
<div>If cups is installed then issue these commands <br>
<pre><code>sudo apt-get install cups --reinstall
sudo service cups restart
</code></pre>
<pre><code><font face="arial,helvetica,sans-serif">Then try printing again.
</font></code></pre>
<pre><code><font face="arial,helvetica,sans-serif">If none of the above works establish whether you have a /atc/cups/cupsd.conf file
and if not issue these commands
<code>sudo cp /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf
sudo service cups restart</code>
</font></code></pre>
<pre><code><font face="arial,helvetica,sans-serif">Hope that helps.
</font></code></pre>
<pre><code>
</code></pre>
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<div dir="ltr">On Mon, 31 Dec 2018 at 19:44, michael <<a
href="mailto:michael.penllergaer@btinternet.com"
target="_blank" moz-do-not-send="true">michael.penllergaer@btinternet.com</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p>Ubuntu provides the printer driver, 16.04 is my O/S. The
device is detected, shows has installed, but a print
request produces the cups message. Samsung only provivide
a "quick-start-guide" owners manual which might provide
more information, is 300 pages long, a toner-cartridge
full. Analysis shows toner cartridge is "full". I have
exhausted all possibilities, is the "sudo apt install
cups" terminal input needed, please. I'm lost !<br>
</p>
<div
class="gmail-m_1201087343809622607gmail-m_8545249802702620450moz-cite-prefix">On
31/12/2018 13:12, David Goldsbrough wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Have you installed the latest driver for
this printer? How did you install/add the printer to
your device? What application are you using that
produces your error?<br>
<div>
<div class="gmail_quote">
<blockquote class="gmail_quote" style="margin:0px
0px 0px 0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex"> <br>
Message: 4<br>
Date: Sun, 30 Dec 2018 22:25:33 +0000<br>
From: michael <<a
href="mailto:michael.penllergaer@btinternet.com"
target="_blank" moz-do-not-send="true">michael.penllergaer@btinternet.com</a>><br>
To: <a href="mailto:ubuntu-uk@lists.ubuntu.com"
target="_blank" moz-do-not-send="true">ubuntu-uk@lists.ubuntu.com</a><br>
Subject: [ubuntu-uk] Samsung M2070 cups problem<br>
Message-ID: <<a
href="mailto:6fac7f8d-0d6d-fdda-7f77-01b4f1273bfe@btinternet.com"
target="_blank" moz-do-not-send="true">6fac7f8d-0d6d-fdda-7f77-01b4f1273bfe@btinternet.com</a>><br>
Content-Type: text/plain; charset=utf-8;
format=flowed<br>
<br>
New printer, print request returns "Cups server
error, there was an <br>
error during the cups operation". <br>
"Client-error-document-format-not-supported"
Printer is new, same <br>
problem I had with a Kyocera (now removed). Any
suggestions please, is <br>
"sudo apt install cups" necessary as well ? Tks.<br>
<br>
<br>
<br>
<br>
------------------------------<br>
<br>
Message: 5<br>
Date: Mon, 31 Dec 2018 00:21:50 +0000<br>
From: michael <<a
href="mailto:michael.penllergaer@btinternet.com"
target="_blank" moz-do-not-send="true">michael.penllergaer@btinternet.com</a>><br>
To: <a href="mailto:ubuntu-uk@lists.ubuntu.com"
target="_blank" moz-do-not-send="true">ubuntu-uk@lists.ubuntu.com</a><br>
Subject: Re: [ubuntu-uk] Samsung M2070 cups
problem<br>
Message-ID: <<a
href="mailto:223d30f2-4995-2b40-c239-6638739914c4@btinternet.com"
target="_blank" moz-do-not-send="true">223d30f2-4995-2b40-c239-6638739914c4@btinternet.com</a>><br>
Content-Type: text/plain; charset=utf-8;
format=flowed<br>
<br>
Sry, O/S for my Samsung M2070 is Ubuntu 16.04<br>
<br>
On 30/12/2018 22:25, michael wrote:<br>
> New printer, print request returns "Cups
server error, there was an <br>
> error during the cups operation". <br>
> "Client-error-document-format-not-supported"
Printer is new, same <br>
> problem I had with a Kyocera (now removed).
Any suggestions please, is <br>
> "sudo apt install cups" necessary as well ?
Tks.<br>
><br>
<br>
<br>
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