[ubuntu-uk] Ubuntu phone issues not good for Ubuntu reputation

[Paul Sladen]

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On Mon, 23 Mar 2015, Gareth France wrote:

Lets assume that every minute of replying takes away from potential
debugging/improvement time on Ubuntu and the Ubuntu Phone;
Oh well, I guess it's important.

> Is it just me or have Canonical chosen

...a manufacturer to help get a small number of devices out there,
to beta the Ubuntu Phone in public and ensure that developers have
some real hardware to develop apps on?  Yes that looks like the case.

> someone mentioned that the free case

Oh, my, cases:  I appreciate that the unexpected freebie, that
wasn't originally expected, has now unexpected not turned up.  As far
as I can see there isn't any stock to unexpectedly send one out:

  Duo Case Ubuntu Edition: "Availability: Out of stock"
  http://store.bqreaders.com/en/duo-case-ubuntu

> as only the first buyers

Based on the numbers apparently sold in the first *minutes* I'm
unsurprised that an order placed an hour later wasn't the first.

So even if somebody wanted to mail out an extra unexpected freebie
case, it's going to likely mean scheduling a batch run, then setting
up the injection moulding machines, running a batch, shipping them
halfway around the world, and posting out again.

I'm sure when 3D printers rule the world such real world logistics
caused by the annoying limitations of physics might be avoidable.
Why not take it as a challenge and make/adapt one!  We'll all be
waiting six weeks for spools of nylon and binding resin to arrive
instead.

> The date was confirmed as within the first fortnight of March.

What we need is Amazon-designed Supersonic fusion-powered delivery
drones that can delivery from one side of the planet to everyone's
front door in under three minutes while ensuring that acceleration and
decceleration G values remain within specification at all times and
the packaging doesn't get scratched.  For no more than a fiver.

> Sans case!!

Imagine the camity if a case had arrived without a device. There'd
be nowhere to insert the SIM! (At least it wouldn't need charging up).

> These guys could not organise a piss up in a brewery!

So "these guys" took an order, processed, made some hardware on the
other side of the world, sealed it, shipped halfway around the world
to your doorstep, complete with a cute box, and software, and in *a
month*. Seems truely amazing for a product that didn't exist before.

And yet, *three months on* a person called Paul is still waiting for a
person called Gareth to run and email a bunch of test results that
would take about 15 minutes to run.  And all so that the person called
called Paul could have the personal privilege of spending a few more
hours reverse-engineering embedded file-formats, for the benefit of
the person called Gareth.

> further development of the app selection,

...If only there was a plan in place to get a select few of these
devices out to the developers who *really need them to make apps*?

> we all knew that before it was announced didn't we?

One would hope so.

	-Paul

I've been more than a little sarcastic, I hope it invokes some
thinking about priorities and motiviations.




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