[ubuntu-uk] Ubuntu phone issues not good for Ubuntu reputation

Gareth France gareth.france at cliftonts.co.uk
Mon Mar 23 17:06:31 UTC 2015


On 23/03/15 16:03, Tony Pursell wrote:
> I'm getting quite used to it now, and I only got it this morning.

I have literally only had it for about an hour. I'll get there

  There
> are a lot of things missing that my Android phone (a Motorola MOTO G)
> has got.  But I was pleased to get synchronisation with my Google
> contacts, for instance.  HERE is nothing like Google Maps,
> unfortunately.  I can't even tell it where my home is, let alone plan
> journeys.  The Near By scope tells me where my nearest bus stop is, but
> I know that (I can see it from my window), but HERE doesn't show it on
> the map.

I'm pretty sure the idea is that you may  want to know about a nearby 
bus stop if you were miles away from home in a place you had never been 
before.

>
> Fortunately for Ubuntu, my expectations were not all that high for the
> phone.  I hope it will improve, though.

What are we on now? V2? early days yet and what is there seems to work well.

>
> I think its is unfair of you to say "have Canonical chosen a bunch of
> cowboys...".  Nobody seems to realise that its the 'cowboys' who are
> choosing Ubuntu, not the other way round, and we should be thanking
> them.  Ubuntu will only get shipped by the phone providers that choose
> it.  Something that all those people in the USA, Canada, Indonesia,
> India, etc, that are asking when they will get an Ubuntu phone, don't
> realise.

Point taken but BQ could learn a lot about customer service I think.



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