[ubuntu-uk] Dixons/PC World response .....

SuperEngineer boosys at gmail.com
Thu May 9 18:16:47 UTC 2013

On Thu, 2013-05-09 at 09:39 +0000, Gordon Burgess-Parker wrote:
> I find it very interesting that nearly four years ago, when I bought
> my Toshiba Netbook with Ubuntu Remix from Dixons, they were selling
> like hot cakes, far better than the equivalent Windows machines.
> Then suddenly, overnight, they disappeared. Now what retailer would
> remove a best-selling line instantly like that, unless there was some
> sort of external pressure to do so? ;-( 

Agreed - I bought my first netbook from PC World [during a sale] with an
XFCE Linux distro - not Ubuntu but I soon converted it - the point is I
bought it with a Linux distro.  It had a hardware fail a short time
after & once back from a replacement mainboard the shop actually
reloaded the OS on the spot.. with their instantly to hand distro CD.
Shop was actually impressed that they could do this so quickly and
I occasionally go back to same store - not a Linux machine in sight.
Those in the know at the store share my disappointment - but the average
comment is "..but we have to sell what the customers expect."

Therein lies the weakness - we must educate to expect better.

Bill B. [SuperEngineer]

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