[ubuntu-uk] Ubuntu - Wrong Direction?

[Gareth France]

Where are you based? Maybe I can help

On Fri, Dec 2, 2011 at 3:23 PM, scoundrel50a <scoundrel50a at gmail.com> wrote:

>  If I could find somebody to teach me how to run Ubuntu properly, and be
> able to use the Terminal to fix problems, I would gladly help in support,
> but I just dont know enough....
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> On 02/12/2011 15:18, Gareth France wrote:
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> I don't want to pick on them and I have to say I'm considering the merits
> of paying for one of their support subscriptions to aid my business. Would
> having access to their knowledgebase and someone at the end of the phone be
> a useful asset alongside the free community support? I suppose I'll only
> find out by giving it a go.
>
> On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake <ubuntu-advertising at gmx.com>wrote:
>
>> On 02/12/11 14:32, scoundrel50a wrote:
>>
>>> But that paid support (the one that costs £80 odd) in Canonical, has a 3
>>> day waiting for non important answers, so you could be needing help, ask a
>>> question, it could take up to three days to answer
>>>
>>
>>  Oh, and Microsoft offers better?  Please.  The only way people used to
>> get support was from the trader from whom they bought the product.
>>  Computer stores made their money because they offered good support.  But
>> they paid dearly for their knowledge-base because they had to buy training
>> in.  You can do the same - or you can build it for yourself within the
>> community along with the rest of us.  Personally, I've never found a
>> support-base as good as when I joined the Ubuntu community (and the local
>> Linux user group), and I've tried to offer whatever I can in return.
>>  There's many a good trader who relies on the community and the many
>> excellent wiki pages to build corporate knowledge, so why pick on Canonical?
>>
>> Regards,        Barry.
>>
>> --
>> Barry Drake is a member of the the Ubuntu Advertising team.
>> http://ubuntuadverts.org/
>>
>>
>>
>> --
>> ubuntu-uk at lists.ubuntu.com
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>> https://wiki.ubuntu.com/UKTeam/
>>
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> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
>
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