[ubuntu-uk] Ubuntu - Wrong Direction?

scoundrel50a scoundrel50a at gmail.com
Fri Dec 2 15:23:25 UTC 2011

If I could find somebody to teach me how to run Ubuntu properly, and be 
able to use the Terminal to fix problems, I would gladly help in 
support, but I just dont know enough....

On 02/12/2011 15:18, Gareth France wrote:
> I don't want to pick on them and I have to say I'm considering the 
> merits of paying for one of their support subscriptions to aid my 
> business. Would having access to their knowledgebase and someone at 
> the end of the phone be a useful asset alongside the free community 
> support? I suppose I'll only find out by giving it a go.
> On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake 
> <ubuntu-advertising at gmx.com <mailto:ubuntu-advertising at gmx.com>> wrote:
>     On 02/12/11 14:32, scoundrel50a wrote:
>         But that paid support (the one that costs £80 odd) in
>         Canonical, has a 3 day waiting for non important answers, so
>         you could be needing help, ask a question, it could take up to
>         three days to answer
>     Oh, and Microsoft offers better?  Please.  The only way people
>     used to get support was from the trader from whom they bought the
>     product.  Computer stores made their money because they offered
>     good support.  But they paid dearly for their knowledge-base
>     because they had to buy training in.  You can do the same - or you
>     can build it for yourself within the community along with the rest
>     of us.  Personally, I've never found a support-base as good as
>     when I joined the Ubuntu community (and the local Linux user
>     group), and I've tried to offer whatever I can in return.  There's
>     many a good trader who relies on the community and the many
>     excellent wiki pages to build corporate knowledge, so why pick on
>     Canonical?
>     Regards,        Barry.
>     -- 
>     Barry Drake is a member of the the Ubuntu Advertising team.
>     http://ubuntuadverts.org/
>     -- 
>     ubuntu-uk at lists.ubuntu.com <mailto:ubuntu-uk at lists.ubuntu.com>
>     https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>     https://wiki.ubuntu.com/UKTeam/

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