[ubuntu-uk] Ubuntu - Wrong Direction?
scoundrel50a
scoundrel50a at gmail.com
Fri Dec 2 15:35:52 UTC 2011
Hi I live in London.....
On 02/12/2011 15:26, Gareth France wrote:
> Where are you based? Maybe I can help
>
> On Fri, Dec 2, 2011 at 3:23 PM, scoundrel50a <scoundrel50a at gmail.com
> <mailto:scoundrel50a at gmail.com>> wrote:
>
> If I could find somebody to teach me how to run Ubuntu properly,
> and be able to use the Terminal to fix problems, I would gladly
> help in support, but I just dont know enough....
>
>
>
>
>
>
> On 02/12/2011 15:18, Gareth France wrote:
>> I don't want to pick on them and I have to say I'm considering
>> the merits of paying for one of their support subscriptions to
>> aid my business. Would having access to their knowledgebase and
>> someone at the end of the phone be a useful asset alongside the
>> free community support? I suppose I'll only find out by giving it
>> a go.
>>
>> On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake
>> <ubuntu-advertising at gmx.com <mailto:ubuntu-advertising at gmx.com>>
>> wrote:
>>
>> On 02/12/11 14:32, scoundrel50a wrote:
>>
>> But that paid support (the one that costs £80 odd) in
>> Canonical, has a 3 day waiting for non important answers,
>> so you could be needing help, ask a question, it could
>> take up to three days to answer
>>
>>
>> Oh, and Microsoft offers better? Please. The only way
>> people used to get support was from the trader from whom they
>> bought the product. Computer stores made their money because
>> they offered good support. But they paid dearly for their
>> knowledge-base because they had to buy training in. You can
>> do the same - or you can build it for yourself within the
>> community along with the rest of us. Personally, I've never
>> found a support-base as good as when I joined the Ubuntu
>> community (and the local Linux user group), and I've tried to
>> offer whatever I can in return. There's many a good trader
>> who relies on the community and the many excellent wiki pages
>> to build corporate knowledge, so why pick on Canonical?
>>
>> Regards, Barry.
>>
>> --
>> Barry Drake is a member of the the Ubuntu Advertising team.
>> http://ubuntuadverts.org/
>>
>>
>>
>> --
>> ubuntu-uk at lists.ubuntu.com <mailto:ubuntu-uk at lists.ubuntu.com>
>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>> https://wiki.ubuntu.com/UKTeam/
>>
>>
>>
>>
>
>
> --
> ubuntu-uk at lists.ubuntu.com <mailto:ubuntu-uk at lists.ubuntu.com>
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
>
>
>
>
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