[ubuntu-uk] Ubuntu - Wrong Direction?

scoundrel50a scoundrel50a at gmail.com
Fri Dec 2 15:35:52 UTC 2011


Hi I live in London.....

On 02/12/2011 15:26, Gareth France wrote:
> Where are you based? Maybe I can help
>
> On Fri, Dec 2, 2011 at 3:23 PM, scoundrel50a <scoundrel50a at gmail.com 
> <mailto:scoundrel50a at gmail.com>> wrote:
>
>     If I could find somebody to teach me how to run Ubuntu properly,
>     and be able to use the Terminal to fix problems, I would gladly
>     help in support, but I just dont know enough....
>
>
>
>
>
>
>     On 02/12/2011 15:18, Gareth France wrote:
>>     I don't want to pick on them and I have to say I'm considering
>>     the merits of paying for one of their support subscriptions to
>>     aid my business. Would having access to their knowledgebase and
>>     someone at the end of the phone be a useful asset alongside the
>>     free community support? I suppose I'll only find out by giving it
>>     a go.
>>
>>     On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake
>>     <ubuntu-advertising at gmx.com <mailto:ubuntu-advertising at gmx.com>>
>>     wrote:
>>
>>         On 02/12/11 14:32, scoundrel50a wrote:
>>
>>             But that paid support (the one that costs £80 odd) in
>>             Canonical, has a 3 day waiting for non important answers,
>>             so you could be needing help, ask a question, it could
>>             take up to three days to answer
>>
>>
>>         Oh, and Microsoft offers better?  Please.  The only way
>>         people used to get support was from the trader from whom they
>>         bought the product.  Computer stores made their money because
>>         they offered good support.  But they paid dearly for their
>>         knowledge-base because they had to buy training in.  You can
>>         do the same - or you can build it for yourself within the
>>         community along with the rest of us.  Personally, I've never
>>         found a support-base as good as when I joined the Ubuntu
>>         community (and the local Linux user group), and I've tried to
>>         offer whatever I can in return.  There's many a good trader
>>         who relies on the community and the many excellent wiki pages
>>         to build corporate knowledge, so why pick on Canonical?
>>
>>         Regards,        Barry.
>>
>>         -- 
>>         Barry Drake is a member of the the Ubuntu Advertising team.
>>         http://ubuntuadverts.org/
>>
>>
>>
>>         -- 
>>         ubuntu-uk at lists.ubuntu.com <mailto:ubuntu-uk at lists.ubuntu.com>
>>         https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>>         https://wiki.ubuntu.com/UKTeam/
>>
>>
>>
>>
>
>
>     --
>     ubuntu-uk at lists.ubuntu.com <mailto:ubuntu-uk at lists.ubuntu.com>
>     https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
>     https://wiki.ubuntu.com/UKTeam/
>
>
>
>

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