[ubuntu-uk] Ubuntu - Wrong Direction?

[Gareth France]

I think the issue here is that the same sentence has two meanings. It's
supposed to mean 'if you want to try another distro then no hard feelings,
we're all on the same side and the other distros are fantastic.'
unfortunately the nay sayers tend to hear 'If you don't like what we offer
then you know where the door is.'

That's not how it's meant at all. I really think on the support issues that
way back when only the select few knew how to fix a pc then you could just
pop down to the local corner pc shop for help. We don't have that, yet. But
I'd like to think we're getting there and that it would be great to be in
an ecosystem where those who want to fix it themselves have the forums and
chat rooms, but those who just want it to work can simply pay a local guy
to fix it.

On Fri, Dec 2, 2011 at 1:11 PM, scoundrel50a <scoundrel50a at gmail.com> wrote:

> On 02/12/11 12:40, Alan Pope wrote:
>
>> On 02/12/11 12:24, scoundrel50a wrote:
>>
>>> Going round in cirlces again, we had this discussion not long ago and it
>>> seems every year we have the same one (and I remember 7.04 being
>>> intropduced), and the same things are being talked about and the same
>>> attitude if you dont like it, go somewhere else.
>>>
>>
>> Your mail seems more tailored to people wanting support. My comments are
>> not relating to support "my display doesn't work" but "Ubuntu is rubbish,
>> it should change" style comments.
>>
>
> Not really a comment about a OS especially one which has gone through such
> a drastic change as this one has, and when it still is really buggy, it
> will cause people problems especially when it was done without really
> letting people know about that change....and to get an answer basically
> well go somewhere else, doesnt help, and I would say it is a support
> question......
>
>
>> If you can't make it work, by all means try various methods to get
>> support. If you don't _like_ Ubuntu then it's entirely within your rights
>> to use a different distro, and if we can't accommodate your requirements we
>> are perfectly within our rights to say "try another distro".
>>
>>  I still have a computer that is fairly new, and I cant get 11.04 or
>>> 11.10 to install on it, and I still havent been able to get help to see
>>> if it will ever be able to get it to work, I had to buy a new computer
>>> another one, not many people will do that....very few in fact
>>> would.......and I am getting support from the company that I bought it
>>> from, or I would have had similar problems, not being able to get
>>> support.....
>>>
>>>
>> If I recall last time we discussed this we recommended trying
>> http://askubuntu.com/ to get some support. How did that work out?
>>
>> Al.
>>
>>  I will answer this one again, it doesnt help......
>
>
>
>
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