[ubuntu-uk] Hooking up a machine running Ubuntu to a Mark 1, BT HomeHub

Rowan rowan.berkeley at googlemail.com
Thu Feb 19 15:15:19 GMT 2009

"lshw -C network" yielded lots of suggestive data:

* -network UNCLAIMED
description: Ethernet Controller
product: RTL8111/8168B PCI Express
vendor: Realtek
physical ID: 0
bus info: pci at 0000.14.00.0
version: 02
width: 64 bits
clock: 33 MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list
configuration: latency=0

Simos wrote:
> On Thu, Feb 19, 2009 at 2:29 PM, Rowan <rowan.berkeley at googlemail.com> wrote:
>> That's interesting, Simos, but the Hub has recognised and connected
>> quite normally (via Ethernet) the Windows machine I am using now, since
>> its last hard reset. However, in any case, please tell me where can I
>> find the 'special steps'? To judge by the results from the Terminal that
>> I posted just now, my problem is in the computer.
> Since you can connect with another computer successfully, then there
> is no need to perform a firmware update. You can google for 'homehub firmware
> update' if you want to read more about this. If you google for
> 'homehub firmware tftp',
> you can find Linux-specific instructions.
> When troubleshooting such issues, it is important to have diagnostic tools.
> I am not sure if this mailing list is suitable to go into that much detail.
> You may want to try ubuntuforums.org, or the #ubuntu IRC channel on
> FreeNode (google for 'freenode ubuntu').
> If I were in your case, I would run a Terminal command (open Terminal
> from Applications/Accessories):
> sudo tcpdump -n -s 1500 -i eth0
> This should show any network traffic that goes through your network
> card. Each line is a packet.
> You should be able to deduce the requests of your computer to obtain
> an IP address,
> and the reply (if any) from the HH with an IP address.
> Another issue to mention is which distribution version you have, and
> the type of network card (use 'lspci').
> You may have an exotic Ethernet card.
> It is quite weird you have these issues. When you have a proper
> vanilla installation of Ubuntu,
> you should not get these issues.
> Simos
>> Simos wrote:
>>> On Wed, Feb 18, 2009 at 6:23 PM, Rowan <rowan.berkeley at googlemail.com> wrote:
>>>> The engineers at LinuxCertified just drew my attention to this:
>>>> https://help.ubuntu.com/community/NetworkAdmin
>>>> which is the relevant section of the official online Ubuntu manual, of
>>>> which I had until now not been informed, so I guess I will find my
>>>> solutions there.
>>> The HomeHub (Speedtouch) has this feature that when you reset the
>>> settings (you keep pressed the button on the router for >15 seconds),
>>> the device enters a special state that it tries to find a firmware
>>> update. During this state, the DHCP server on the HH is not working.
>>> In some cases, the HH is locked into this state, and you cannot use it
>>> unless to perform a firmware update.
>>> This looks to me the most plausible reason for your troubles. If the
>>> HH was working properly, any computer should just connect by plugging
>>> the ethernet cable.
>>> If this is your case, then there is a special set of steps to solve the problem.
>>> Simos

More information about the ubuntu-uk mailing list