[ubuntu-uk] Broadband Advice

[Matthew Macdonald-Wallace]

Quoting Steve Flynn <anothermindbomb at gmail.com>:

> On Feb 5, 2008 3:55 PM, Matthew Macdonald-Wallace
> <matthew at truthisfreedom.org.uk> wrote:
>
>> I've just moved to wales and because I didn't finish the 12 months
>> contract on my broadband with Plus.net they're going to charge me the
>> privilige of £145.00 to move my broadband even though I want to keep
>> them as a supplier!!!
>
> This sounds odd...
>
> Even though you want to move your broadband, PN (my ISP too
> incidentally) want to charge you for the remainder of the contract?
> Are you certain this is the case? I assume it's the deferred charge
> for setting your installation up but I'd have though that if you're
> keeping them as your supplier they can move the charges onto the new
> contract with them... Doesn't seem a particularly smart way to do
> business.

That's what I thought too.  I've yet to speak to their cancellations  
department, just the normal helpdesk, so I'll see what happens there.

M.


-- 
Matthew Macdonald-Wallace
matthew at truthisfreedom.org.uk
GPG KEY: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xFEA1BC16