[ubuntu-uk] getting help

[Robin Menneer]

Neil
I agree with all you say and following from your direction, I see that from
the map there are eleven LUG people in West Cornwall which need looking at
for help.  Yes, I know that there is nothing to beat sitting together at the
machine but what I am looking for is a sort of informal but real insurance
for someone contemplating LInux that he is not just casting himself adrift
away from Windows homeland into a wilderness of no man's land.  And an ever
open welcoming phone line is a good start.
regards
Robin

On 1/29/07, Neil Greenwood <neil.greenwood.lug at gmail.com> wrote:
>
> On 29/01/07, Robin Menneer <robinmenneer at gmail.com> wrote:
> > Caroline
> > Sorry for your troubles.  Just looked up LUG for West Cornwall only to
> find
> > that there is no active group in Devon, let alone Cornwall, let alone
> West
> > Cornwall.  If all these experts really want Ubuntu to take off, they
> must
> > realise that ivory towers exist in all walks of life.  Location is not
> so
> > important as someone who is prepared to sit on the end of the phone for
> an
> > hour or two talking for free in words of one syllable to a thick and
> > desparate idiot on the other end.  And happy to start with:  "Have you
> > plugged in to the mains ?"  Then and separately: "Is it switched on ?"
> > Perhaps some national roster so that someone's available all the time,
> with
> > fall-backs if busy.
> > Regards
> > Robin
> >
>
> Regarding Devon and Cornwall, try www.dclug.org.uk. Don't know why you
> couldn't find them on the lug website, but I just found it in Linux
> Format. I think someone who's involved with the Devon and Cornwall LUG
> is on this list too.
>
> I think the big difference between having phone support and someone
> available in person is for the sort of problem Caroline (the Original
> Poster) was having, where a machine won't even boot. It's much easier
> being able to see the messages rather than having them described over
> the phone... as I know from trying to support my Mum's Windows PCs.
>
>
> Hwyl,
> Neil.
>
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.kubuntu.org/UKTeam/
>
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