What exactley is Ubuntu Studio related and what not? Was: Ubuntu Studio 11.10 repositories + an Ubuntu providing WLAN spport

[Janne Jokitalo]

On Sun, Feb 12, 2012 at 01:20:52PM +0100, Ralf Mardorf wrote:
> On Sun, 2012-02-12 at 13:51 +0200, Janne Jokitalo wrote:
> > Of course. Kubuntu is, after all, using the official repositories for the
> > _whole_ of their distribution (of flavor, or derivative etc.), which Mint does
> > not.
> 
> Mint Lisa - KDE 64-bit seems to use the official repositories OOTB. I
> agree that this anyway doesn't mean it's an Ubuntu distro, such as e.g.
> Kubuntu still is or was.

Oh ok.

> You'll find exchange of experience e.g. between Suse and Debian users at
> Debian users mailing list, this makes Linux a modern, libre OS.
> IMO it's strange that such an exchange is unwanted for completely
> compatible distros such as Ubuntu and Mint on this list.

Exchange is one thing, support is different.

> I'm not believing in conspiracy theories, but a lot of German Ubuntu
> derivatives users at least don't trust Marc Shuttleworth anymore. I'm
> not one of them, but I don't feel good with the separation done by some
> community members.

This is not about separation and sadbfl. This is about what can the community
reasonably provide support for. Since this is under the ubuntu.com umbrella,
that's where we have to limit our support for.

As to why some people don't trust (I can't even understand why they would have
trust issues, has the guy betrayed them somehow?) the founder of the project,
that's definitely OT for this list.
 
> I wouldn't ask "When I upgraded Suse, Yast gets broken, what can I do?" at
> this list, but why not asking "When I upgraded Mint, Ardour gets broken, what
> can I do?"

It's because we don't know what distro-specific tweaks the Mint devs have
included in their base setup. There could be something there, that breaks what
we are trying to achieve, and when we give support instructions from our
distribution's point-of-view, the user might not get the problem resolved,
resulting in poor user experience and spreading of misinformation.

I would assume that Mint community has support forums for their users, right?

Remember, this is not about making users' lives miserable. It's about not
confusing other (possible) users by providing them information that is false.

> Anyway, I won't discuss this any long, just 2 Cents, Ralf

Fair enough. I just wanted to try to make you understand the raison d'etre for
this policy. And while it's not a very strict policy, I would still like to
remind about it every once in a while. I'm sorry if you feel like you were being
unfairly targetted about it. That's not the case.


-- 
Jaska

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