[Bug 1684209] [NEW] Netflix and Amazon Prime Video stopped working on Firefox (32 Bit Versions only)

Nicolas Knotzer 1684209 at bugs.launchpad.net
Wed Apr 19 15:36:33 UTC 2017


Public bug reported:

Firefox does not display Netflix and Amazon Prime Movies. DRM is enabled
in Firefox (widivine). I tested different distros (Ubuntu 16.04, Lubuntu
16.04, Lubuntu 17.10). The problem only occurs with the 32 bit versions.
64 bit distros work fine. The error started to appear on 2017-04-18.
Before Netflix and Amazon prime worked fine on the 32 bit version of
Lubuntu 16.04.

Firefox Version is 52.0.2 (32 Bit).

Netflix displays error code F7363-1260. Amazon Prime Video shows error
code 7031.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New

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Title:
  Netflix and Amazon Prime Video stopped working on Firefox (32 Bit
  Versions only)

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