[Bug 1010358] [NEW] After upgrade to Firefox 13 extensions and skins aren't fully loaded

Jan Henke 1010358 at bugs.launchpad.net
Fri Jun 8 07:48:10 UTC 2012


Public bug reported:

After upgrading the Firefox to version 13 it doesn't completely loads
the extensions and skins any more. When going to Extras->Add-ons the
lists for both extensions and skins are completely empty, even though
the default skin and quite some extensions are installed. Some of the
them are working (No-Script, Ghostery) while others display an error
message on the start of firefox and are not working (Flagfox).

Going to about:support also displays an empty list of extensions.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 13.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jan        1847 F.... pulseaudio
 /dev/snd/pcmC0D0p:   jan        1847 F...m pulseaudio
BuildID: 20120601175215
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf8500000 irq 45'
   Mixer name	: 'Intel Cantiga HDMI'
   Components	: 'HDA:10ec0269,144dc06d,00100004 HDA:80862802,80860101,00100000'
   Controls      : 24
   Simple ctrls  : 11
Channel: release
CurrentDmesg:
 [   15.524361] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [   22.002172] IPv6 over IPv4 tunneling driver
 [   26.240062] eth0: no IPv6 routers present
 [   31.840041] sixxs: no IPv6 routers present
Date: Fri Jun  8 09:40:30 2012
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
IpRoute:
 default via 192.168.1.1 dev eth0  proto static 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.51  metric 1
PrefErrors: Unexpected character before comma @ [Profile]/extensions/firefox at ghostery.com/defaults/preferences/defaults.js:26
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=13.0/20120601175215 (In use)
RelatedPackageVersions:
 gnome-shell       3.4.1-0ubuntu2
 rhythmbox-mozilla 2.96-0ubuntu4
 totem-mozilla     3.0.1-0ubuntu21
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 05JD.M017.20100325.KSJ
dmi.board.name: R530/R730
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr05JD.M017.20100325.KSJ:bd03/25/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR530/R730:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR530/R730:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: R530/R730
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise release-channel

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Title:
  After upgrade to Firefox 13 extensions and skins aren't fully loaded

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