complain about petty dictator op on freenode

[Tm_T]

my quick comment before I get to a keyboard, "rtfm" isn't in line with
Ubuntu spirit and is not something anyone should tell others in #ubuntu
On 11 Jan 2015 21:35, "Rob Tongue" <robtongue at gmail.com> wrote:

> Just to kind of repeat and say "This is how I see it also", I think
> several things happened that could've been done a bit better on both
> sides.  I am not sure if that initial !ask was directed at ntz or not, but
> based on the log it just seemed like he came in and right off the bat got
> hit with an !ask.  If not, then disregard that comment.  After that, he
> asked a simple favor, and got told that the favor he is asking won't help
> him troubleshoot, and he should do it a different way.  As far as I see it,
> that is not anyone else's concern.  Everyone has their own way of
> troubleshooting.  While some may think it is helpful, I can tell you first
> hand that it comes off as rude.  "You don't know what you are doing, so do
> it this way instead.", so I can understand the frustration.   At that point
> another user stepped in and made some rude comments, and the operator went
> into damage control mode, which I understand as well.
>
> I also am on the fence with the "This is not paid help" comments. While
> that may be true, we still have to abide by the CoC, etc, or it just will
> not work.
>
> -phunyguy
>
> On Sun, Jan 11, 2015 at 2:18 PM, Jeffrey Flaker <jflaker at gmail.com> wrote:
>
>>  Also, remember that impatience or sarcasm doesn't always translate into
>> a text conversation.   Sarcasm that didn't translate well has been known to
>> start flame wars
>>
>>
>>
>> On 01/11/2015 12:32 PM, Seb Lemery wrote:
>>
>> I don't know of if you are NTZ or not but. They way this user expected
>> support to be given was rude enough to be removed from the channel. Go for
>> a walk,  relax and be patient.  The tone used,  and especially when the
>> question was pasted again right before the mode was applied. I would have
>> muted you before that.
>> On Jan 11, 2015 12:30 PM, "Joseph Price" <pricechild at gmail.com> wrote:
>>
>>> I'd argue it stops being a personal issue when channel access is used to
>>> remove someone from the channel... I figure it's perfectly reasonable to
>>> complain/contest this decision? I'm sad if others don't agree.
>>>
>>>  Oh and while I'm at it, I don't buy the whole "ops aren't paid"
>>> statements... it shouldn't be used as justification - if someone doesn't
>>> want to deal with something, they can decline to get involved.
>>>
>>> On 11 January 2015 at 17:04, Seb Lemery <seblemery at gmail.com> wrote:
>>>
>>>> You need to take your issues to him,  it looks like a personal issue.
>>>> Ops are not paid.  They don't "have"  to give out anything. NTZ looks like
>>>> he was expecting something like a kid expects dinner.  #ubuntu is not a
>>>> place to expect answers but guidance, you have to go and read the docs.
>>>>  On Jan 11, 2015 11:16 AM, "indigo196" <indigo196 at rochester.rr.com>
>>>> wrote:
>>>>
>>>>> On Sun, 2015-01-11 at 02:35 -0500, Seb Lemery wrote:
>>>>> > Not everyone is an official member. You need to be patient. Someone
>>>>> > else will help later.
>>>>> >
>>>>> I agree with the need to be patient.
>>>>>
>>>>> I also understand that a new user unfamiliar with IRC will not
>>>>> understand not getting help when there is a 'large number' of people in
>>>>> the room. I am not sure how to best communicate some of the nuances of
>>>>> IRC, but it is an area that could be improved.
>>>>>
>>>>> In the particular case we are discussing the user asking for help was
>>>>> not the most polite, but neither was at least one person who was
>>>>> refusing help. This was not a case of not getting an answer, but a case
>>>>> of rather rudely being told to go help themselves. It is a response
>>>>> that
>>>>> aligns with RTFM and not the Ubuntu Community's desire to be helpful to
>>>>> new users.
>>>>>
>>>>> After sleeping on the issue I am most concerned with the following:
>>>>>
>>>>>  - overall rude tone from the person responding to the request for
>>>>> help.
>>>>>  - repeated "that won't fix your problem" responses, but no effort to
>>>>> offer an actual solution.
>>>>>
>>>>> I don't think either person was in the right in that conversation. Did
>>>>> the operator talk privately with ntz?
>>>>>
>>>>> Charles
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Ubuntu-irc mailing list
>>>>> Ubuntu-irc at lists.ubuntu.com
>>>>> https://lists.ubuntu.com/mailman/listinfo/ubuntu-irc
>>>>>
>>>>
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>>>>
>>>
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>>>
>>
>>
>>
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>
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