complain about petty dictator op on freenode

[indigo196]

On Sun, 2015-01-11 at 02:35 -0500, Seb Lemery wrote:
> Not everyone is an official member. You need to be patient. Someone
> else will help later. 
> 
I agree with the need to be patient.

I also understand that a new user unfamiliar with IRC will not
understand not getting help when there is a 'large number' of people in
the room. I am not sure how to best communicate some of the nuances of
IRC, but it is an area that could be improved.

In the particular case we are discussing the user asking for help was
not the most polite, but neither was at least one person who was
refusing help. This was not a case of not getting an answer, but a case
of rather rudely being told to go help themselves. It is a response that
aligns with RTFM and not the Ubuntu Community's desire to be helpful to
new users.

After sleeping on the issue I am most concerned with the following:

 - overall rude tone from the person responding to the request for help.
 - repeated "that won't fix your problem" responses, but no effort to
offer an actual solution.

I don't think either person was in the right in that conversation. Did
the operator talk privately with ntz?

Charles